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Senior Quality Assurance Engineer SaaS (Email)
Mountain View, CA :: Engineering

Webroot Software, Inc., founded in 1997, is a highly successful, private security software & services company and the creator of the award-winning Spy Sweeper® line of products. Globally recognized, we have an outstanding history of delivering award-winning, best of breed security solutions for consumers, small businesses and enterprises. Webroot defined and pioneered the anti-spyware market building it into a $100 million business. Webroot continues to develop innovative security and privacy protection products for internet peace of mind including anti-virus and parental controls applications. Our headquarters are located at the base of the beautiful Rocky Mountains in Boulder, Colorado, and our Advanced Development campus is located in Mountain View, California in the heart of Silicon Valley.

Webroot is seeking a Senior Quality Assurance Engineer for our SaaS QA team.  The SQE will perform complex testing tasks requiring planning, scheduling and testing to assure that developed products meet design specifications and are within total quality management limits and standards.  This SQE will contribute in Linux/Unix based edge device and SaaS product testing including functional testing, some programming/scripting, setup and configuration of lab environment, performance profiling and systems tuning.  This position requires communication with product developers and technical support specialists on product issues, workarounds, and defect resolutions.

Responsibilities

  • Ensure software releases meet Quality Assurance specifications with regard to expected features, functionality and quality, by implementation of a test plan, and through comparison of the end product with respect to the finalized requirements documents, product descriptions, and technical design specifications.
  • Provide necessary feedback to software developers and designers to eliminate defects within the product as early in the development process as possible.
  • Participate in all phases of the project, from review of requirements and design to final system testing and launch
  • Develop test cases/harnesses and test products to meet assigned requirements
  • Construct/maintain automated testing framework and other testing tools to perform performance/stress and load testing suites
  • Render detailed defect descriptions and support materials into the defect tracking system
  • Interact with Development team to ensure a comprehensive engineering documents and test strategy
  • Documentation reviews for Technical Publications deliverables
  • Operate primarily in a Linux environment.
  • Assist with setup and maintenance of QA Lab networking environment as required for test execution.

Required Skills and Experience

  • 7+ years experience in Quality Assurance, including:
    • In depth knowledge of QA test methodologies and strategies
    • Ability to demonstrate a systematic approach for identifying and rendering complex test cases
    • Proficiency with root cause analysis
    • Expert understanding of the SDLC (e.g. Agile)
    • Experience in rendering and reviewing metrics for assessing readiness of product release
    • Performance monitoring and analysis
    • Excellent analytical skills and attention to detail
  • 2+ years working with Email protocols (i.e. POP, IMAP, SMTP) and mail clients like Outlook, Outlook Express, Thunderbird etc. and mail servers like Qmail, Microsoft Exchange Server etc.
  • 2+ years experience in creating test suite for API’s (HTTP based required).
  • 5+ years proven work experience with testing, troubleshooting and debugging complex enterprise software applications
  • 4+ years experience working with Linux and/or Unix Operating Systems
  • 4+ years working with network communication protocols (i.e. HTTP, FTP, TCP/IP, SSL)
  • 2+ years experience testing highly available and high performance/throughput systems
  • PHP scripting experience a plus
  • Previous programming or white box testing experience a plus
  • Experience working in an Agile development environment a plus
  • Security industry experience a plus
  • Bachelor’s Degree in Technology, equivalent industry experience is acceptable

Privately held and backed by some of the industry's leading top tier venture capital firms, including Technology Crossover Ventures, Accel Partners and Mayfield, Webroot is continuing to build and capitalize upon proven successes and leadership in the security market. Our employees are our most valuable resource and we provide them with the benefits, compensation and stock they deserve. Candidates should be self-directed and able to balance a team approach with personal initiative. Webroot Software, Inc. is headquartered in Boulder, CO with offices in Silicon Valley, Europe and Asia.

If you would like an opportunity to work with this widely recognized worldwide leader in security technology, send your resume to jlandau@webroot.com for consideration.

Principals only- no third parties, please. Webroot Software, Inc. is an Equal Opportunity Employer.