Customer Case Studies
Learn how our corporate customers protect their networks with Webroot email security, Web security and endpoint security software.
- Scope
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Scope, one of the UK's leading charities, is comprised of over 3000 staff across 150 sites in England and Wales. The charity's IT department delivers solutions to 1500 staff members and helps connect technology to a large number of disabled people who seek equal opportunity.
To that end, the charity needed to extend Web protection to remote users and enhance Web filtering capabilities to increase their efficiency. Learn how Scope achieved these goals without interrupting their charity work...
- Penrith City Council productivity rises as high as the Mountains
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Penrith City Council requires reliable Internet and email systems to help it deliver critical services to a community of more than 185,000 people. Implementing Webroot's Web and Email Security Services has improved the efficiency of the Council's email and web system, dramatically cut system downtime and helped IT staff maximise productivity. The service has been so successful it will soon be extended to local Council child care centres.
- Financial Security with Webroot and Virginia Community Bank
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Virginia Community Bank is an independent, locally-owned bank founded in 1976, focusing on area residents and businesses. The bank's eight branches provide loans to local businesses, churches and government agencies as well as for private consumer use and any other worthwhile purposes.
- Flushing Bank Invests in Internet Security with Webroot
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In 1929, while many institutions were folding in the crushing grasp of the Great Depression, Flushing Bank opened its doors to the future. The New York-based financial institution has kept those doors open for the last 80 years, inviting customers in to enjoy personal, commercial and online banking services. However, as the bank continues to find success, its growth is also inviting modern bank internet security challenges.
- Bike Rack Rides with Webroot for Small Business Internet Security
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For Midwest cyclists, Bike Rack is a classic source for all things biking. One of the largest independent bike stores in the country, the bicycle retailer's Omaha and Lincoln, Nebraska locations offer bicycles, parts and accessories, clothing, exercise equipment, repairs and practically anything else related to the sport.
Bike Rack's computer network performs customer transactions at point-ofservice (POS) terminals, allows employees to check inventory across stores and assist customers with their shopping needs. As a trusted bike retailer, Bike Rack must protect itself from viruses, malware and other malicious programs that not only disable computers, but also provide a breach that hackers can use to access customer information and credit card numbers. Bike Rack now uses Webroot® on the desktop for small business internet security to protect its network and customers against these potential Internet threats.
- The Vizada Satellite Network Selects Webroot® Web Security Services for Corporate Malware and Web Security Protection
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Vizada is the largest independent provider of mobile and fixed connectivity satellite services on the globe. The North American division helps align advanced communication services with users on land, at sea and in flight. However, when the Vizada network began to feel the effects of recurring malware security breaches, it wanted to move to a more sophisticated line of defense to improve its corporate malware protection.
- From country to coast, Gympie region gets protected
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Gympie Regional Council in Queensland employs approximately 450 staff to provide infrastructure, programs and facilities for the community. With the implementation of Webroot’s email and web security services, the Council now has reliable protection against spam and viruses for staff and the general public who access the internet in the Council’s offices and public libraries.
- Webroot Protects Appleby as it Grows to Largest Offshore Law Firm in the World
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Appleby Global is the leading provider of offshore fiduciary and administration services. It was recognized as “Offshore Law Firm of the Year 2010” by The Lawyer Awards. Beginning in 2005, Appleby has experienced tremendous growth—going from one overseas office to 12 in just five years. It is now the largest fiduciary offshore company in the world with over 800 lawyers and other professionals in offices all over the globe in places such as Bermuda, Hong Kong, London, Zurich and Cayman.
- Webroot Keeps Carparts Running Smoothly
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Carparts Distribution Center is a wholesale supplier of auto parts in the New England area. It has been a family run business since 1976 with headquarters in Plaistow, NH. IT Manager, Dawn Marino, is charged with finding the best security software for spam protection, email archiving and overall small business internet security for Carparts. With so many solution providers to choose from, Carparts selected Webroot for email security, web security and email archiving.
- Systemair
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For an IT team of 12, managing over 2000 users in 38 different countries can be a difficult task. Managing all those users from a small town in the Swedish countryside - even harder. Due to its remote location, Systemair needed to find a SaaS solution that would reduce IT resource time and increase bandwidth. There were also concerns over how to protect an increasingly mobile workforce. How Webroot fixed the problem.
- Blake Lapthorn
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Blake Lapthorn, a leading UK law firm, needed a new Web security service. Its existing solution was too time-consuming to manage and did not include key features like mobile user protection. In a head-to-head comparison of three leading Web security services, Blake Lapthorn found that Webroot outperformed the competition. Find out why.
- Royal Flying Doctor Service
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Royal Flying Doctor Service provides a 24-hour health lifeline for people living, working or travelling in rural and remote areas of Western Australia and the Indian Ocean Territories. The RFDS provides primary health care and life-saving emergency medical treatment and evacuation by air. The service transfers more than 7,000 sick and injured patients to hospital each year, provides a medical advice telephone service, issues medical chests stocked with pharmaceuticals to remote locations and conducts a variety of clinics in rural and remote locations around the State.
Fast and reliable Internet access is vital to provide a timely response to patients in need. The Internet is used by to develop flight plans, locate air strips, task staff and determine medical facilities where patients can get appropriate treatment at any time of the day or night - that's just before one of the 14 available aircraft leaves the tarmac. However, monitoring and managing the Internet security for the 250 desktop and laptop computers was a challenge for the tightly resourced organization. See how Webroot helped.
- Lakeview Academy
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Lakeview Academy is an independent, college prep K-12 day school located about 50 miles northeast of Atlanta, GA. The school is known for its highly respected technology program. Connie White, Director of Technology and Media for Lakeview, leads the technology program including the 1:1 Laptop Program where every student has a laptop. While this proactive approach to technology distinguishes the school from most, it also brings with it the challenge of providing open access while protecting students from inappropriate web content. Read more about how Webroot protects students while simultaneously opening access to Web 2.0.
- The Smith Family
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The Smith Family is a national, independent children's charity that helps disadvantaged Australian children by unlocking opportunities through education and learning. The Smith Family's operations rely heavily on the Internet for a broad range of activities for which security is paramount, such as for the delivery of community programs, online fundraising campaigns; supporter communications; email communications and the organisation's national computing network. Using Webroot Web Security Service, the charity was able to provide effective Internet protection for 700 employees across The Smith Family's 100 sites at an affordable price, while removing the single point of failure risk.
- Jelf Group Plc
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For Jelf Group Plc, a UK insurance broker and financial services consultancy, protecting the confidential content of its emails to ensure that they cannot be read by anyone other than the intended recipient is a key commercial and regulatory priority. To meet the FSA guidelines on data security and to comply with the Data Protection Act, Jelf decided to choose a solution that allows all of its employees to encrypt emails to protect personal data and to ensure it reaches its intended recipient. Find out how Jelf Group not only become compliant but how they have also become leaders of maintaining data security using Webroot services.
- Tribal Group
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With its commitment to continuous improvement, Tribal Group Plc both delivers and expects the best in every aspect of business. But with tightened budgets, the IT department was tasked to deliver greater results with fewer resources. Learn how Tribal Group reduced their email security costs by 45% and improved spam control by switching to Webroot Email Security Service.
- Supreme Court of Georgia
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The Supreme Court of Georgia located in Atlanta has seven justices and approximately 80 employees, including staff attorneys, administrators, docket clerks and IT staff. After extensive case research—much of it online—the Court issues its opinions for the state bench, bar and public. With so much online access involved, the Court now utilizes Webroot Web Security Service to filter traffic, protect its most vulnerable machines from web-based threats and provide the IT staff with detailed security reports on users'' web behavior and potential malware threats.
- City of Chula Vista
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Keeping a municipal government running smoothly is not always an easy task. The IT staff for Chula Vista serves several crucial government departments including police, fire, public works, building, planning, the library system, as well as the mayor and the town council. If a vital email is stuck in the spam filter or not delivered on time due to email delays, important government business is threatened and at risk. Contracts are delayed, deadlines are missed or important information might not get through from one department to another. Fortunately, this city government switched from Websense to Webroot to ensure better email security."
- System One Services
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System One Services provides technical outsourcing solutions to clients in the energy, engineering, commercial and IT sectors. It is known for its exceptionally talented staff across a wide range of disciplines, including nuclear and renewable energy and enterprise IT consulting. The IT department was using McAfee endpoint protection, however users were complaining of severe infections that were causing lost productivity and billable client hours due to down time. System One was also looking for a Web Security solution to protect mobile users in the cloud - and it turned to Webroot to successfully solve both of these security challenges.
- University of Missouri
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The University of Missouri's department of Residential Life has 230 computers managed by only two IT staff. The machines were becoming riddled with viruses due to personal web surfing. The malware infections were coming in so fast that machines were being rendered unusable. Already strapped for resources, the team rebuilt one to two machines per week, leaving no time for other duties. Justin Harris, User Support Analyst, understood the need for adding layered protection in the cloud: "Our endpoint security used to be enough, but it can't keep up against today's threats. We still need it for remediation, but we needed that extra layer of defense at the perimeter. Each level catches more than the last," Leiss explains. "The web is the new battleground for security and we needed a web filtering solution."
- Texas Trust Credit Union
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Texas Trust Credit Union (TTCU) is one of the largest credit unions in the Dallas area, operating seven branch locations that serve over 58,000 members. TTCU takes security very seriously. It prides itself on keeping its members secure by employing full time security staff and implementing a wide range of security software and measures including security training, best practices and strictly enforcing security policy. In early 2009, TTCU began using Webroot Email Security, then added Webroot Web Security and policy based encryption email services later in the year.
- Trinity School for Ministry
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The Trinity faculty and staff include priests and professors with Ph.Ds and various levels of computer savvy. Some are power users but most are novices. As the use of laptops and the Internet became more prevalent, Heather Henkel, IT Manager, noticed a steady increase in malware and viruses. Mobile users were going to legitimate Web sites, getting infected and bringing that malware back onto the network. Trinity was using Kaspersky antivirus software at the endpoint, but it was not stopping the infections: "It was bad, getting worse and had been going on too long," Henkel explained. "It was time to find a new solution." Find out how Webroot helped Trinity win the battle against malware.
- Total Fitness
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With a chain of 24 centres employing up to 1,000 people, Total Fitness operates some of the leading leisure and fitness clubs across the UK and Ireland offering customers fully-equipped gyms, swimming pools, saunas and solariums. With a brand that has a clear family-focus, it is paramount that Total Fitness protects its reputation and prevents members from seeing inappropriate content on its public computers. Total Fitness decided to bring its email management in-house and knew that spam filtering was a key requirement to ensure that business communications remained free-flowing. Find out why they picked Webroot – twice.
- Neopost
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Relying on two different vendors for email and Web security was increasingly difficult for Neopost. Separate interfaces and reporting meant twice the IT training. Increasing volumes of spam and Web traffic meant additional investments in bandwidth. And with half of the workforce connecting on the road, network security was unreliable. Find out how the UK IT team saved 30% in administration costs by consolidating Web and email security services through Webroot.
- Everton Football Club
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As a high profile brand, Everton Football Club is a prime target for unsolicited spam emails. Its 200 employees were receiving nearly one million emails a week, and only 1% of these were legitimate messages. After talking to other football clubs and hearing repeatedly that Webroot was a market leader, Steve Fell, Head of ICT at Everton implemented Webroot Email Security Service. Not only is email delivery now speedier and more secure, but Fell estimates that Webroot is saving the club approximately £18,000 to £24,000 on hardware, as well as costs on bandwidth and IT resources.
- Cascade Microtech
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With nine globally dispersed locations, the IT department of Cascade Microtech was challenged with monitoring employee Internet policy and securing mobile users from malware. A hardware approach would have been too costly, hard to manage and would not have protected mobile users. Read how Cascade's IT department decided on Webroot Web Security Service to provide malware protection in the cloud to all of its employees around the world.
- San Francisco Symphony
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The San Francisco Symphony is widely recognized as one of the foremost arts institutions in the United States. Between email services for over 100 staff, online ticket sales and a merchandise e-store, the Symphony was struggling with issues like spam, bandwidth consumption and online threats. As the IT team began to analyze solutions, they realized that software-as-a-service was the best way to meet their needs for rapid deployment, powerful protection and cost-savings.
- Toshiba
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The Toshiba Corporation is one of the world's largest manufacturers of electronics, with a global reach of 161,000 employees on six different continents. Webroot Web Security Service protects 600 of the company's mobile and corporate employees by providing advanced web filtering, real-time threat protection and easy-to-use Internet policy enforcement. Managers especially appreciate the in-depth reporting features and web traffic summaries. Find out how Webroot is helping the IT team at Toshiba save time and money.
- The Ritz London
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The Ritz London has a reputation as one of the world's greatest hotels. To maintain its high level of customer service, the hotel relies on a secure IT architecture – including 24/7 web-based email for the numerous guest reservations made online. The Ritz's existing messaging solution was highly ineffective, with spam comprising nearly 90 percent of the domain's 530,000 monthly inbound emails. A more robust email security solution was vital to avoid lost business or damage to the hotel's quality reputation.
- Sunco Cabinets
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As a small business, Sunco Cabinets needs network security that is highly effective, easy to manage and affordable. The company trusts Webroot to secure its entire network, allowing the busy IT Manager to save time, money and worry. He can handle any question about network security with a single phone call. Cloud-based web filtering works alongside award-winning antivirus and antispyware software to deliver complete, multi-layered protection against web threats. Email security and business continuity services ensure secure and continuous corporate communication, no matter what happens. Learn more about the other benefits Sunco is seeing – including a 30-40% boost in email server performance.
- Richmond Ambulance Authority
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The Richmond Ambulance Authority provides service to over 200,000 people and recently upgraded its service with laptops and wireless in each of its ambulances. Antivirus software blocked some malware, but could not provide complete protection on enforce company Internet policies. One of the RAA IT Specialists recommended Webroot Web Security, based on previous experience with Webroot products. Webroot guarantees protection against 100% of known viruses, and helped alleviate web traffic to simplify use. The RAA can now block and filter URLS and receives detailed reports on web usage. “Webroot Web Security SaaS was the perfect solution. We can protect the computers and control Web activity in the field. Webroot helps us to ensure the integrity of our organization – and it also saves us money by preventing any harmful viruses and spyware from infecting our mobile computers.”
- Massachusetts Association of Insurance Agents
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The Massachusetts Association of Insurance Agents (MAIA) provides educational resources and networking opportunities for approximately 10,000 agents across the state. Like many companies, MAIA was concerned about dangerous Web-borne malware that employees might unknowingly bring into the network. The IT team had attempted to secure the system by employing a firewall, but they knew the solution was not robust enough to meet the increasingly complex malware environment. MAIA needed more powerful Web protection that would proactively block viruses and spyware while enabling administrators to monitor online activity.
- Alpha Group PLC
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One of the world's largest independent aviation support companies, Alpha Group receives over 50,000 emails per day. Email volume was rapidly increasing, rising 32.5% in a single year. Although the organization was using a managed email service for basic email filtering, it began analyzing alternatives to improve spam detection levels, service flexibility and reporting capabilities. A head-to-head comparison led Alpha to select Webroot Email Security Service.
- Lester Aldridge
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Lester Aldridge is a leading law firm with over 350 staff based across four sites in the UK. The firm was securing and filtering its email messages with Webroot E-Mail Security Software as a Service (SaaS), but it was lacking a proactive Web security solution. The team needed to prevent Web-based malware attacks, enforce corporate Internet policies, and protect users who work remotely as well as on-site. Webroot Web Security SaaS provided the flexible, comprehensive protection Lester Aldridge needed.
- College of Law
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The College of Law was having difficulty protecting its network of 2,500 PCs against spam and email viruses. Vast amounts of illegitimate messages were inundating its computers daily. After implementing Webroot E-Mail Security SaaS, the problem was solved overnight.
- Dallas County Community College District
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The Dallas County Community College District (DCCCD) is the largest undergraduate institution in Texas. As a network of seven community colleges, the DCCCD relies on email for timely communication between faculty, staff and administrators. The network was receiving approximately 1 to 3 million emails each day—and 95 percent of these messages were spam. Two email security appliances were in use, but they were ineffective and difficult to manage. The DCCCD needed a new solution to improve protection, productivity and bandwidth.
- Watson Goepel Maledy
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Founded in 1984, Watson Goepel Maledy has grown from four partners to a mixed practice firm of over 35 lawyers. The firm attributes a large part of its success to a strong customer service commitment that ensures every client — regardless of size or budget — receives first-rate legal counsel and support. To help maintain this standard of excellence, the firm relies on email for client communication and case correspondence. However, Watson Goepel Maledy faced a compliance conflict following the passage of the U.S. Patriot Act, which made confidential client information accessible for viewing by authorities. Find out how Webroot solved the problem.
- Stevens Aviation
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Stevens Aviation is one of the leading aviation services companies within the United States. Providing heavy aircraft maintenance, upgrade, completion and modification services, new and used aircraft sales and charter services, Stevens also supports the US Department of Defense on a number of significant depot maintenance, modification and upgrade programs. When a high volume of illegitimate email began hindering employee productivity and crippling systems, the company turned to Webroot for help.
- Cal Poly
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Cal Poly found itself immersed in spyware-related help-desk calls and computer repairs during a recent two-year period. IT staff across campus found that too much of their time was being spent rebuilding infected machines — a very costly solution to an increasingly significant threat. In an effort to remedy this situation, Cal Poly embarked on a comprehensive search for the most effective antispyware solution and ultimately selected Webroot AntiSpyware Corporate Edition to deploy campus-wide to faculty, staff and students.
- University of California, San Diego Medical Center
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The UC-San Diego Medical Center handles more than 21,000 admissions and 454,000 outpatient visits annually. Connecting this large medical center is a network of approximately 3,700 workstations and kiosks used by staff, faculty and patients. Although the Medical Center had enterprise class antivirus and content filtering solutions, the staff began noticing decreased performance and an increasing number of pop-up ads. Initial attempts to solve the problem led to rising operational costs. The IT staff soon realized there was a more serious malware problem that needed to be addressed.
- Major Home Improvement Retailer
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Webroot was selected by a major home improvement retailer (Customer), a Fortune 100 company and one of the largest retailers in the United States, to secure approximately 30,000+ corporate desktops, with the opportunity to secure many more throughout other divisions of the company.
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