Webroot^® Web Security Case Study
Supreme Court of Georgia

The Supreme Court of Georgia’s tiny IT staff couldn’t afford to spend the time or money to manually repair dozens of computers. Additionally, the Court’s clerks and attorneys rely on their computers to research case law, so they need consistent and reliable Internet access to do their jobs.

McAteer regularly works with Blended Systems, a Jonesboro, Georgia-based technology consulting firm, which recommended the Webroot Web Security Service. After speaking with Webroot, he set up a 30-day trial on a single computer, and afterwards purchased licenses for the Court’s most vulnerable computers.

Webroot Web Security Service is a SaaS offering, so it requires no hardware. “The competitors we looked at all required a server onsite,” notes McAteer. It was also easy for McAteer to set up the software remotely: with one click, the real-time malware protection, with Webroot’s Web Vulnerability Scanner and Spyware Detection, was protecting every at-risk computer.

“It’s always on, and always catching stuff,” he says. “These are things you sometimes wouldn’t know are bad, but they certainly don’t need to be in our system.”

McAteer also now relies on the software’s ability to create categorized user groups, and reporting tools that show users by bandwidth, top allowed URLs, top URL categories, bandwidth used and blocked malware. From Webroot’s management portal, he can see where his users are going, what malware is targeting them and everything Webroot catches. Meanwhile, Court employees can now access any necessary site—virtually any site they want—without falling prey to malware or viruses. It’s also saving the IT staff many hours of time.

“Since installing Webroot [March 2010], I haven’t had to manually check any computer or remove malicious programs,” says McAteer. “It does more than we hoped, and I want to put Webroot on everyone’s box at the Court.”