Company Profile

Affiliate FAQ

What affiliate network is the Webroot Affiliate Program on?

The Webroot Affiliate program is on the LinkShare platform and Commission Junction platform.

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Are there any costs to join the Webroot Affiliate Program?

No. Access to our affiliate network through Linkshare and Commission Junction is free to affiliates.

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How does the Webroot Affiliate Program track affiliate sales?

Affiliate sales are tracked through the use of the buy URL's that you place on your website or in your promotions. When a potential customer clicks on your ad and visits the Webroot store, a pixel tracking cookie is dropped to track any affiliate sales that are derived from this visit.

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How does the Webroot Affiliate Program track sales that come from customers who download a trial from an affiliate?

The tracking for trial downloads happens in the same way that tracking occurs for visits to the website. When a customer clicks on a trial link from your site, they are immediately taken to a landing page on our site where a tracking pixel is placed on the consumer machine. If the customer purchases that day or any time in within the program return days, the affiliate will receive credit for the sale. Webroot does not offer commissions for trial only downloads.  

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What if a potential customer doesn't buy right away but comes back to the site later to make the purchase?

The cookie that is dropped to track affiliate sales activity by a potential customer persists for 120 days. Any sales purchased by that customer within that timeframe will result in a tracked affiliate sale. Note - If customer traffic is driven by another affiliate after the initial visit, the sale will be tracked to the most recent affiliate ad.

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Do I have to create my own ads and artwork to promote the Webroot products?

Through Linkshare or Commission Junction, Webroot will provide you with banners, text links, box shots and product copy for you to compile an ad or promotion that works well in your website or emails. If you are looking for Webroot to create a specific landing page we are open to building this for you, please contact Linkshare or Commission Junction to inquire about this further.

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Can I promote the Webroot products in Paid Search ads?

There are restrictions to promoting the Webroot products in the search engines. If you are interested in pursuing this promotional channel, please contact the affiliate program manager at Linkshare or send an email to affiliate@webroot.com.

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How does the sign-up process work?

  1. You will need to fill out the application information to become an affiliate on the LinkShare network or on the Commission Junction Network.
  2. Once accepted into either of the networks, click here (Linkshare Affiliates) or click here (Commission Junciton Affiliates) to apply to the Webroot Affiliate program.
  3. If you are approved into the Webroot Affiliate program, you will be notified in an email and you will immediately have access to view all of the Webroot Affiliate Program collateral.

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Where can I find the most current Special Terms and Conditions for the Webroot Affiliate Program?

For the most up to date Terms and Conditions for the Webroot Affiliate Program, please email affiliate@webroot.com.

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Still Need Help?

We are here to help you. Contact us.

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