Boulder, Colo., October 12, 2010
When it comes to safeguarding personal information online, many people leave their virtual keys in the front door. New research commissioned by Webroot, the first Internet security service company, uncovers common password practices that are putting consumers' identities and wallets at risk.
In a survey of more than 2,500 people from the United States, United Kingdom and Australia, Webroot found the most commonly used password-protected sites among consumers are banks (88 percent), personal email accounts (86 percent), and Facebook (72 percent) – all of which are rife with sensitive information.
Among the findings:
"We're seeing between 40,000 to 100,000 new samples of malware emerge daily, and in most of those cases the motivation behind the malware is financial," said Jeff Horne, Director of Threat Research at Webroot. "In fact, earlier this month the FBI reported that Zbot, a Trojan that steals passwords, led to the loss of $70 million from its victims. Using good password and security practices will help thwart similar attacks: Make a common practice to never store your password in a browser or FTP site, and have reputable, up-to-date antimalware protection in place."
Younger people are especially likely to take online security risks. Webroot found that among 18 to 29 year-olds:
The number of Web sites that require an extra layer of security has proliferated, driving careless habits:
Contradictions among consumers' password practices are prevalent:
In addition, poor online password practices put consumers in danger of hacking and identity theft:
The threat experts at Webroot provide the following six Internet safety tips for developing passwords that will keep their information secure:
Make Your Password Unique – As a critical line of defense, choose passwords wisely. Incorporate numbers, letters and special characters (such as punctuation marks) to strengthen your password. Form a password using letters, numbers and figures in a memorable sentence, such as "Webroot educated me in 10/10." Additionally, password management features in products like Webroot® Internet Security Complete can both help you select a secure password and protect you from online threats.
Use one password for one site – Once you've created a unique password, use it only for one Web site or one service. If you use the same password everywhere, you open up a gateway to the information stored on each of your password-protected sites if one of them is compromised. In addition, don't write down passwords and store them for your own recall on a notepad or in a Word document, both of which leaves them vulnerable to prying eyes. For help, use a password management tool.
Not Sharing is Caring – Never share any password with anyone: Not your boss, your best friend, your cousin, your significant other or your spouse. Once a password is out of your control, you don't know how it will be used. If you've shared a password, to regain control of your account change the password.
Change your passwords periodically – Change the passwords you use most frequently, and never keep the same password on any account for more than a year even if you rarely use the site. For help, a good password manager feature will remind you when it's time to switch it up.
Say no when browsers offer to save your password – Web site browsers like Firefox and Internet Explorer have a feature which lets users save passwords for later use. The most widely distributed password stealing Trojans, including Zbot and SpyEye, know where to look and how to steal that information if you get infected. This also applies if you use an FTP client.
Any account can be valuable to a criminal – Criminals use other people's identities for many purposes other than draining your bank account. Any old, unused free account on a message board, Web mail service, or social network can be hijacked for fraud. When you plan to quit a service or forum, change your password so criminals can't use your account for clickfraud, black hat SEO, or to try to convince your friends and family that you're stuck far from home and need a wire transfer to return.
Between September 9, 2010 and September 12, 2010, Webroot sponsored an online survey of Internet users. Invitations to participate were emailed by e-Rewards to consumer panel members in Australia, the United Kingdom, and the United States. Respondents qualified for the survey if they spent at least one hour online at home each day and had at least one online account that requires a password. At the 95 percent confidence level the margin of error is ±1.9 percentage points for the full sample of 2,552 respondents, ±3.1 points for the US sample of 1,007, ±3.2 points for the UK sample of 924, and ±3.9 points for the Australian sample of 621.
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