Webroot SecureAnywhere
Web Security Service
Open a Support Ticket
When Entering Your Phone Number
Please format phone number using your country code(e.g. +44 (0) 870 141 7080)
Priority Statuses - Major
- Critical - Total service failure (e.g., message loss or severe message delivery disruption, unavailability of management system, etc.)
- Major - Significant reduction experienced in system performance or unavailability of a specific business critical function.
Priority Statuses - Minor
- Medium - Failure of one or more system functions making use of the systems difficult (e.g., service still running and operational, but not to full capacity).
- Low - A problem which is outside of the expected operation of the service but causes only minor inconvenience to the User, requests for information, service requests, or requests for enhancements.
Support Ticket
WWSS Video Tutorials
