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Webroot Uninterrupted Protection Cancellation


What is Uninterrupted Protection?

Webroot wants to ensure the best, most convenient protection for your security. This means making it easy for you to keep your subscription up to date so that you don’t go one minute without updates and protection against the latest threats.

Uninterrupted protection means that we will automatically attempt to renew your security subscription before it expires. We will notify you about your subscription status and all account activity related to renewing your subscription - you are always informed and in control. We strongly recommend that you use this service to get the full benefit of our security protection.


Benefits of Uninterrupted Protection?

  • Stay protected against new threats
  • Keep your security up-to-date
  • Save time - we'll take care of all the details!
  • Opt-out at any time

How does it work?

When you purchase your software you are automatically enrolled in our uninterrupted protection program.

  • 30 days and again at 14 days before your subscription expires - we will notify you by email of your upcoming renewal
  • We charge your credit card card 7 days in advance of expiration - so we guarantee you will have no gaps in your protection (we credit you for additional days remaining on your current subscription - so you don't lose any total coverage time by renewing automatically).
  • You can always opt-out of this service.

Opt out of Uninterrupted Protection?

Although it is the most convenient option, we understand that some customers may not want to take advantage of this service. Please enter your keycode below to remove automatic renewal from your subscription preferences.

- - - - How do I find my keycode?

Yes, I would like to remove auto renewal from my Webroot subscription.


Don’t have your keycode?

If you do not have your keycode, please email your request to . Please include the following:

  • Full Name
  • Email address where you received the auto-renewal notification
  • Reason for cancellation

You will receive a confirmation of your request within 24-48 hours.


Need a refund?

If you have already been charged for automatic renewal and would like to request a refund, please visit our online refund request page: http://www.webroot.com/consumerservice/refund.php