Webroot wants to ensure the best, most convenient protection for your security. This means making it easy for you to keep your subscription up to date so that you don’t go one minute without updates and protection against the latest threats.
Uninterrupted protection means that we will automatically attempt to renew your security subscription before it expires. We will notify you about your subscription status and all account activity related to renewing your subscription - you are always informed and in control. We strongly recommend that you use this service to get the full benefit of our security protection.
When you purchase your software you are automatically enrolled in our uninterrupted protection program.
Although it is the most convenient option, we understand that some customers may not want to take advantage of this service. Please enter your keycode below to remove automatic renewal from your subscription preferences.
If you do not have your keycode, please email your request to autorenew@webroot.com. Please include the following:
You will receive a confirmation of your request within 24-48 hours.
If you have already been charged for automatic renewal and would like to request a refund, please visit our online refund request page: http://www.webroot.com/consumerservice/refund.php