Questions? 1-866-612-4268


Refund Your Purchase

Online Purchases

Webroot offers a 70 day money back guarantee for all products. To request a refund, simply fill out the form below.

How do I find this?

Retail Purchases

If you have not yet opened your software, the fastest way to get your refund is to return the software directly to the store.

If you have already opened the software, please provide your full name and mailing address and send the original disc, the keycode and purchase receipt (dated within 70 days of your request) to:

Webroot, Inc.
Attn: Consumer Support/Refund
385 Interlocken Crescent,Suite 800
Broomfield, CO 80021