Webroot Software offers a 70 day money back guarantee for all products excluding professional services. To request a refund, simply fill out the form below.

Retail Purchases:

• If you have not yet opened your software, the fastest way to get your refund is to return the software directly to the store.
• If you have already opened the software, please provide your full name and mailing address and send the original disc, the keycode and purchase receipt (dated within 70 days of your request) to:
  
  Webroot Software
  Attn: Consumer Support/Refund
  385 Interlocken Crescent,
  Suite 800
  Broomfield, CO 80021