I’m delighted to join the Webroot team officially today as CEO. We helped define the cybersecurity field in our first 20 years, but I believe our best days are ahead. With this introductory post, I thought I’d let you know where I intend to focus in my first months at Webroot, with the goal of taking our customers, partners, and company to the next level of success.
Thanks to an extraordinary team, Webroot is in a great place today. We lead the market with cloud-based solutions that set the standard for endpoint and network protection, threat intelligence, and now security awareness training. Our solutions provide essential protection for the connected world from an ever-growing number of malicious threats. We have the highest customer satisfaction ratings in the industry and achieved 14 consecutive months of double-digit growth.
That’s an outstanding foundation to build upon. Over the next several months, I’ll focus on People, Process, and Technology as I work to accelerate our momentum in innovation and customer success.
Our cyber community
People will always come first, both the Webroot team and our customers and partners. We’ll continue to invest in recruiting and developing the best talent. Our team has more experience in applying advanced machine learning to the challenges of cybersecurity than anyone, and we’ll continue to push the envelope on using that intelligence to solve the issues that are most impactful to our customers. I plan to visit many of our business customers in the coming weeks, to understand how we could be doing better today, and how we can build our businesses together.
Process at scale
My focus on process will be about scale. You’ll quickly find that I believe in the value and leverage of working with partners. We have a great footprint with MSPs serving small- and medium-sized businesses today that we will continue to strengthen. We also have strategic technology partners embedding our threat intelligence in their products, and there is potential for many more. Moreover, I’ll push the team to generate even more innovation, introduce it faster, and to more customers than we have before, while holding true to our core company values of integrity, innovation, excellence, and customer success.
Finally, I will focus on technology. We disrupted the market with our revolutionary Webroot SecureAnywhere endpoint solutions and our threat intelligence. Since then, we’ve extended our protection to the network layer and added user training to address the last line of defense. I want to ensure we continue to build on this legacy, and just as importantly anticipate the next great market shift.
While new to Webroot, I’m not new to the cybersecurity and technology space. I have been leading companies in the application and security sectors for the past 25 years. Before Webroot, I served as an integration executive in the security business group at Cisco, following the acquisition of my company Lancope in 2015. As president and CEO of Lancope, my team and I led the transformation of the network security company, driving over 600 percent growth in five years. Prior to Lancope, I served as president and CEO of AirDefense and changed the game in wireless security. AirDefense was then acquired by Motorola. With this background and the great Webroot team, I feel we are prepared to do something truly special. Webroot is by far the healthiest company I’ve ever had a chance to lead from day one, so I foresee even greater potential for us!
I look forward to meeting our customers, partners, and advocates in the coming months, and have you all join in this next great chapter of Webroot history.