REFUND YOUR PURCHASE
Webroot offers a 70-day money back guarantee on all of its consumer
products in accordance with the applicable end user license agreement.
Refund Request
To request a refund for a product purchased online, complete the form using the invoice number and order total found on your emailed purchase receipt.
How to find your invoice
You can find your invoice details, including the invoice number and the total amount charged, on the receipt emailed to you following your purchase. It contains the following information:
Sender: Webroot Internet Security
Subject: Your Product Receipt and Next Steps
Webroot protects you from
6,000
New phishing attacks
every day
25,000
New dangerous websites
every day
101,000
New malicious files
every day
Retail Purchases
If you have not yet opened your software, the fastest way to get your refund is to return the software directly to the store.
If you have already opened the software, please provide your full name and mailing address and send the original disc, the keycode, and purchase receipt (dated within 70 days of your request) to:
Webroot Inc.
Attn: Consumer Support/Refund
385 Interlocken Crescent, Suite 800
Broomfield, CO 80021
