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Webroot Customer Service

Make the most of your Webroot protection.

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Home Product Support

Home Support  

Support for individuals and families. Includes these Webroot SecureAnywhere® products:

  • AntiVirus
  • Internet Security Plus
  • Internet Security Complete
  • AntiVirus for PC Gamers
  • Mobile Premier
  • Mobile Free
  • SecureWeb™ Browser
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Business Product Support

Business Support  

Support for businesses and IT administrators. Includes these Webroot SecureAnywhere® Business products:

  • Endpoint Protection
  • Mobile Protection
  • User Protection
  • Web Security Service
  • System Analyzer

Great support from great Webrooters

Webroot support is 100% in-house and located in the United States, Ireland, and Australia.

You're in good hands. Just ask our customers.

Webroot Support has a 94.8% positive customer satisfaction rating.
5 out of 5 stars     

Webroot SecureAnywhere® Internet Security Complete

"Webroot has the best customer support, HANDS DOWN, over any other company in the computer industry. Service techs are state-side, and are there to resolve issues quickly and efficiently. I have NEVER had a bad experience with webroot or with Webroot customer service. HIGHLY RECOMMENDED!!"

Read more »

5 out of 5 stars     

Very good tech support

"Very good tech support. They stayed with the computer until it was fixed. They were very good about keeping telephone contact when there was a problem and responded quickly. "

4 out of 5 stars     

Customer Service

"When I let my security with Webroot expire last month, the service over the phone was exceptional and helpful in getting my security fixed and renewed."

5 out of 5 stars     

No other anitivirus will go toe to toe with Webroot

"Webroot's customer support is second to none. On a scale of 1-10, I give them an eleven."

 
 
5 out of 5 stars     

great support

"Had a problem caused by someone else Webroot Support fix with one call."

5 out of 5 stars     

First Class Customer Support

"First Class Customer Support is what you get in the event that the day-to-day on board protection reveals a problem that needs special attention. Special attention is what you get and you are left with a solution. Beat that!"

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5 out of 5 stars     

Excellent Suport

"When and if you need to get help, whether it's by phone or through a support ticket, I have never had a problem that wasn't solved."

4 out of 5 stars     

My Experience With Webroot Technical Support Engineer Luis

"I love your product and your technical support engineer Luis! He was nothing less than AWESOME. He was so polite, knowledgeable, and considerate. Thanks for such a great product, and a wonderful employee. I plan on telling everyone I know about Webroot and Luis! Thank you! "

Read more »

 
 
5 out of 5 stars     

Appreciative!!

"Web root was recommended to me by a cousin and it has been my best computer tool ever!! I use the scan on a weekly basis. The technical support is the best ever."

4 out of 5 stars     

Internet Security

"Good product and customer service is always great!"

5 out of 5 stars     

Great

"great anti virus with outstanding technichal support "

 
 
5 out of 5 stars     

Webroot SecureAnywhere® Internet Security Complete

"Webroot has the best customer support, HANDS DOWN, over any other company in the computer industry. Service techs are state-side, and are there to resolve issues quickly and efficiently. I have NEVER had a bad experience with webroot or with Webroot customer service. HIGHLY RECOMMENDED!!"

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5 out of 5 stars     

First Class Customer Support

"First Class Customer Support is what you get in the event that the day-to-day on board protection reveals a problem that needs special attention. Special attention is what you get and you are left with a solution. Beat that!"

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5 out of 5 stars     

My Experience With Webroot Technical Support Engineer Luis

"I love your product and your technical support engineer Luis! He was nothing less than AWESOME. He was so polite, knowledgeable, and considerate. Thanks for such a great product, and a wonderful employee. I plan on telling everyone I know about Webroot and Luis! Thank you!"

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