You can reinstall your Webroot software at no charge as long as your Webroot subscription is active, for as many devices as your subscription covers.
I already have my keycode
If you have your keycode and only need the software download, enter your last name and email address.
I need complete download instructions
If you need complete instructions that include your keycode and a link to download the software, check the box to receive an email.
Click the downloaded file to start your install.
If the email you entered is not in our system, try another email address that you may have used at the time of purchase.
To find your Webroot receipt and download instructions, search "Webroot Product Receipt" in your email inbox. You can use your receipt and download instructions to reinstall Webroot software or install on additional devices.