BROOMFIELD, Colo. - April 25, 2017
Updated 10:27 a.m., April 26, 2017:
From Mike Malloy, Executive Vice President, Products & Strategy at Webroot:
"Webroot has issued a standalone repair utility that provides a streamlined fix for our business customers. This is in addition to the manual fix issued Monday, April 24.
For access to the repair utility, business customers should open a ticket with Webroot support, or reply to an existing support ticket related to this issue.
The instructions we shared with our consumer customers yesterday are still the best solution for these users.
Our entire Webroot team has been working around-the-clock on this repair and is implementing additional safeguards to prevent this from happening in the future. We apologize to our customers affected and appreciate their patience during this challenging issue."
