Licensing Definitions and Guidelines Supplement

Licensing Definitions and Guidelines Supplement

Introduction and Scope

This Licensing Definitions and Guidelines Supplement (“Supplement”) is intended to aid Webroot’s: (i) end users in using and deploying and (ii) channel partners in offering, quoting, and selling certain Webroot products and services, and forms part of that certain Webroot SecureAnywhere Business Solution Agreement (“Agreement”), which is available at webroot.com/us/en/company/about/service-terms-and-conditions. The defined terms in the Agreement are hereby incorporated into this Supplement by this reference. By entering into the Agreement with Webroot, you agree to use, deploy and pay for the applicable Webroot products or services subject to this Supplement. If you are a channel partner, and enter into a distribution or reseller agreement that references this Supplement, you agree to offer, quote, and sell the applicable Webroot Business products or services subject to this Supplement and to enforce these terms against any downstream resellers or any end users, as permitted by Webroot pursuant to any agreement you may have with Webroot.

Definitions

General Terms:


Term Definition
Endpoint Any single supported desktop, server, or mobile device. One Endpoint license is required for each desktop, server, or mobile device, whether physical or virtual.
Global Site Manager (GSM) Webroot’s Global Site Manager console.
Quantity For a User Protection contract, Quantity refers to the number of Users.
For an Annual Subscription with Excess Usage contract, Quantity refers to the number of Contracted Seats.
For a Monthly Usage Subscription contract, Quantity is not applicable.


Terms Applicable to User Protection:


Term Definition
Device Any single supported desktop, server, or mobile device with User Protection deployed on it.
User An individual covered by a User Protection license.


Under a User Protection contract, each User may have up to 4 Devices.


Terms Applicable to Annual Subscription with Excess Usage:


Term Definition
Contracted Seats The number of Endpoints that an end user is licensed to use or deploy or that a channel partner is licensed to distribute for the specified subscription term.
Monthly Excess Usage Fee The fee, calculated on a per-month, per-Endpoint basis, owed to Webroot for each Endpoint used, deployed or distributed in excess of the Contracted Seats.


An Annual Subscription with Excess Usage contract requires that an end user pay for an annual, non-cancellable subscription.

Terms Applicable to Monthly Usage Subscription:


Term Definition
Monthly Usage Fee The fee, calculated on a per-month basis, owed to Webroot for each Endpoint that an end user actually uses or deploys or that a channel partner actually distributes.

Webroot will invoice on a month-to-month basis for a Monthly Usage Subscription contract.

Subscription Cancellation: An end user may cancel their Monthly Subscription contract by providing Webroot with 30 days’ notice in accordance with this Supplement, in which case Webroot will stop invoicing and providing the service at the end of the next billing cycle. By way of example, if a monthly subscription begins on January 10th, and notice of cancellation is provided on February 16th, the service will be provided through April 9th, and Webroot’s final invoice will cover usage from March 10th to April 9th. Webroot will not issue pro-rated refunds for cancellations. In order for notice of cancellation to be effective, notice must be provided: (i) by submitting a support ticket via https://www.webroot.com/CancelSubscription or (ii) via telephone call to support at 0120 - 633 - 601. For prompt response please mention “cancel subscription billing” in your request.

Switching Subscription: An end user may switch from a Monthly Usage Subscription contract to an Annual Subscription with Excess Usage contract by executing an Annual Subscription with Excess Usage contract. Webroot will begin invoicing in accordance with the terms of the new contract.