Webroot Wins Gold in Best in Biz Awards 2016

Recognized as the Most Customer Friendly Company of the Year

BROOMFIELD, CO - December 5, 2016

Webroot, the market leader in next-generation endpoint security and cloud-based collective threat intelligence, has been named a gold winner by Best in Biz Awards in the Most Customer Friendly Company of the Year category. With over 20 million devices protected around the world, Webroot’s global support team takes extreme pride in offering unwavering best-in-class customer support.

Webroot’s solutions harness the power of cloud-based collective threat intelligence derived from millions of real-world devices to stop threats in real time and help secure the connected world. Webroot’s award-winning SecureAnywhere® endpoint solutions and BrightCloud® Threat Intelligence Services protect tens of millions of devices across businesses, home users, and the Internet of Things.

“It is an honor to be recognized for our commitment to customer satisfaction and support with this Best in Biz Award,” said Amy Wiley, vice president engineering services at Webroot. “This award demonstrates how our support team always goes the extra mile to ensure a customer’s issue has been resolved completely. With a consistent customer satisfaction rating of 96 percent for the past 5 years, we understand the importance of providing excellent service in a manner that focuses on the needs of our customers.”

Webroot offers 100 percent free telephone support for all our customers and utilizes a ‘follow the sun’ support approach with offices in each major English speaking region, with our headquarters in Colorado and satellite offices in Dublin, Ireland, Bracknell, UK and Sydney, Australia. Webroot offers a lively online community at where customers can get involved in discussions about the product or general IT security concerns, ask questions, and submit feature requests. The community is moderated by Webroot employees as well as customers who are enthusiastic Webroot product evangelists that help weigh in on topics to ensure the discussions are helpful, valuable and on topic.

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About Best in Biz Awards

Now in its sixth year, Best in Biz Awards recognizes companies for their business success as judged by established members of the press and industry analysts. Best in Biz Awards honors are currently conferred in two separate programs: North America and International, and in more than 60 categories, including company, team, executive, product and PR and media. Entries for Best in Biz Awards 2017 International are currently being accepted until the final deadline on April 28, 2017. For more information, visit: http://www.bestinbizawards.com.


ウェブルートは Smarter Cybersecurityのソリューションプロバイダです。インテリジェントなエンドポイント保護および脅威インテリジェンス・サービスによって「モノのインターネット」(IoT=Internet of Things)のセキュリティを実現。クラウドベースで予測型の総合脅威インテリジェンス・プラットフォームを活用することによって、コンピュータ、タブレット、スマートフォン、そしてあらゆるデバイスをマルウェアや他のサイバー攻撃から保護しています。高い評価を受けているSecureAnywhereインテリジェント・エンドポイント保護とBrightCloud脅威インテリジェンス・サービスは、世界中で数千万台以上のエンドユーザ、企業、エンタープライズ機器を守っています。ウェブルートのテクノロジーは、業界トップリーダーであるCisco、F5 Networks、HP、Microsoft、Palo Alto Networks、RSA、Arubaなどのソリューションに採用され、高い信頼を得ています。本社を米国コロラド州に置き、北米、欧州、アジア環太平洋、日本でビジネス展開しています。Smarter Cybersecurityの詳細はウェブサイトhttps://www.webroot.com/jp/ja/ をご参照ください。