What is security awareness training?
Security awareness training is ongoing education that provides employees relevant information and tests of their cyber-awareness by covering all aspects of data security and regulatory compliance. It is a proven way of changing risky employee IT behaviors that can lead to security compromises—including financial, intellectual property, customer trust and other major data losses—and increases businesses’ resilience against attacks.
These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)
Why businesses need security awareness training
Although businesses may feel their employees wouldn’t be fooled by something like a phishing scam, cybercriminals still use this attack method because it continues to be successful. In fact, the 2018 Verizon Data Breach Investigations report revealed that 93% of successful security breaches start with phishing.
With regular training for employees that includes phishing simulations, courses on IT and security best practices, and data protection and compliance training, businesses can significantly reduce risk, decrease infections and related help desk costs, protect their reputation by experiencing fewer breaches, and secure their overall cybersecurity investment.
Why Webroot Security Awareness Training is different
Phishing and credential theft are the number one1 tactics used in breaches, with user error being more common than malware as the causal factor. With computer-based training, you can significantly change the odds, with click rates dropping by up to 50%2 after just 12 lessons.
1Verizon Data Breach Report 2020;
2Webroot Customer Campaigns at June 2020.
Current, relevant and effective education
Training on an ongoing and continuous basis ensures employees are kept up to date on the latest methods of attack, so they stay informed and you stay out of any headlines. Webroot is constantly developing, adapting and adding new training content at least monthly and often more frequently.
Microsoft® Azure AD onboarding and auto-enrollment
Webroot’s Microsoft® Azure AD app is all you need to easily link Active Directory for automatic maintenance of the employees including new starters and leavers. Auto-enrollment means setting relevant and ongoing training programs for starters or any group of employees is straightforward and less time-consuming.
Engaging, interactive courses
Succinct, easily consumed courses increase employee attentiveness and the overall effectiveness of cybersecurity education programs. More than 60 of Webroot’s current training courses take 10 minutes or less to complete and all involve the employee by being informative and interactive.
Regulatory compliance included
Does your business take credit card payments? Is it part of a regulated industry? Then its necessary to educate employees to avoid being fined (or worse). Webroot® Security Awareness Training includes compliance training at no extra cost for PCI, HIPAA, GDPR, and other regulations.
Fully customizable phishing simulator
Webroot offers 200+ and growing realistic phishing simulations that let you test and measure real-world employee cyber-awareness and training effectiveness. Results allow you to direct further campaigns to employees as needed, while our built-in template editor lets you modify or create email lures for even the savviest users.
Trackable, customizable campaigns
Measuring individual and overall success is key to both business and the employee participation. Webroot’s console with its built-in learning management software (LMS) keeps track of participation, automatically sends reminders and schedules executive reporting, making every training campaign fully accountable and measurable.
Campaign and contact management
Our campaign management wizard, contact manager, email templates, course library and reporting center let you schedule and assign training efficiently.
Activity reports can be shared with management to measure progress, risk score and ROI. Training reports show user progress, so accountability and value are always clear.
“Small to midsized enterprises that want an easy-to-use phishing simulation platform should engage Webroot.”
—The Forrester Wave™ : Security Awareness and Training Solutions, Q1 2020, Forrester Research, Inc., February 25, 2020
The Forrester Wave™: Security Awareness and Training Solutions
Webroot was recognized as a Strong Performer in The Forrester Wave™: Security Awareness and Training Solutions, Q1 2020.
Webroot Security Awareness Training received the highest possible scores in the Solution Integrations and User Experience Roadmap criteria, which we believe relates to Webroot’s purpose-built approach to providing usability and service to SMBs and MSPs.
Constantly Refreshed and Comprehensive Training Library
Our courses are specifically designed to help you address unwitting employee and user error
to enhance your business' and clients' security posture and meet compliance regulations.
Topical Cybersecurity Courses
What others see in Webroot® Security Awareness Training
In the SoftwareReviews 2020 Security Awareness & Training Data Quadrant Awards, Webroot® Security Awareness Training gold-medalled alongside more established and familiar names and scored higher than KnowBe4, often touted as the benchmark service in this field.
SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group, in addition to measuring features and functions uses a unique additional score marker that aggregates emotional response ratings across, product impact, service, conflict resolution, strategy and innovation to register and account for overall user feeling toward the vendor and its product.
SoftwareReviews calls this insight the Net Emotional Footprint. Webroot scored extremely highly for its LMS integration. This Gold medal joins a growing collection for Webroot® Security Awareness Training, which includes accolades from:
- Channel Pro Readers Choice Gold Best Security Software Suite Vendor and our unique
- Brandon Hall Award in 2020