Refund Your Purchase
Webroot offers a 70-day money back guarantee on all of its consumer products in accordance with the applicable end user license agreement.
If you bought a Webroot SecureAnywhere subscription through Best Buy, The Geek Squad or part of Total Tech Support (Hint: your Credit Card Statement will display Webroot Yearly Plan from MN), please reach out to the Webroot Best Buy Assurance Program at 1-800-433-5778 to address any account-related queries as Best Buy manages its Webroot accounts independently and we do not have access to their customer accounts to handle any updates, upgrades or refunds
Webroot protects you from
New phishing attacks
New dangerous websites
New malicious files
If you have not yet opened your software, the fastest way to get your refund is to return the software directly to the store.
If you have already opened the software, please provide your full name and mailing address and send the original disc, the keycode, and purchase receipt (dated within 70 days of your request) to:
Attn: Consumer Support/Refund
385 Interlocken Crescent, Suite 800
Broomfield, CO 80021