Home  •  Business

Refund Your Purchase

Webroot offers a 70-day money back guarantee on all of its consumer products in accordance with the applicable end user license agreement.

Refund Request

If you bought a Webroot SecureAnywhere subscription through Best Buy, The Geek Squad or part of Total Tech Support (Hint: your Credit Card Statement will display Webroot Yearly Plan from MN), please reach out to the Webroot Best Buy Assurance Program at 1-800-433-5778 to address any account-related queries as Best Buy manages its Webroot accounts independently and we do not have access to their customer accounts to handle any updates, upgrades or refunds

circle-information.pngHow do I find my invoice?

Webroot protects you from


File Protection


New phishing attacks
every day

URL Protection


New dangerous websites
every day

File Protection


New malicious files
every day

Retail Purchases

If you have not yet opened your software, the fastest way to get your refund is to return the software directly to the store.

If you have already opened the software, please provide your full name and mailing address and send the original disc, the keycode, and purchase receipt (dated within 70 days of your request) to:

Webroot Inc. 
Attn: Consumer Support/Refund
385 Interlocken Crescent, Suite 800
Broomfield, CO 80021

Webroot Virus Protection Software

Customer reviews