“Highest average score for ease of use, quality of support, and […] requirements in endpoint protection.” That’s how Marty Duffy, Director of Research at G2 Crowd, describes Webroot after seeing the results of this year’s G2 Crowd survey on Best Software for IT Teams 2017. We’d be lying if we said we weren’t over the moon.
Webroot Endpoint Protection’s users consistently commended the product in 2016. Mid-market users recognized the tool as a stand-out product to be used by IT teams. It received the highest average score for ease of use, quality of support, and meets requirements in endpoint protection (mid-market). – Marty Duffy, Director of Research, G2 Crowd
G2 Crowd is a peer-to-peer business software review platform. Since 2014, they’ve recognized the best software products based on reviews by professionals across numerous markets. Their awards are supported exclusively by actual user satisfaction ratings, not obscure testing methodologies or paid industry reviewers. This is important to us for a couple of reasons.
Integrity and Customer Focus
At Webroot, two of our core company values are integrity and customer focus. We believe in respect, honoring our commitments, and measuring our success by our customers’ success. Our strength as a company is defined by the people who trust us to protect their businesses, clients, homes, and families. We’re proud to repay their trust by giving them the best possible service.
Real-time Protection
Cybersecurity continues to be a topic that gets more groans than cheers. Most users, both at home and at work, consider cybersecurity to be a kind of necessary evil. Sure, it keeps you safe from malware and other attacks, but it can also slow down your computer and get in the way of your activities. But we’re in the business of changing people’s minds on the subject. We devised a smarter way to protect businesses and individuals in the connected world. Our cloud-based protection and threat intelligence stop threats using behavior and contextual data, without draining system resources. We eliminated the hassle of system-intensive updates. And when any Webroot-protected device encounters a new threat, every device connected to our advanced threat intelligence platform is protected in real time.
Being recognized for this award serves to underscore our commitments as we continue to grow and innovate throughout the coming year. And, hot on the heels of being named Most Customer Friendly Company of the Year, we’ve only got one more thing to say: Thank you!
See for yourself what all the fuss is about. Take a free 30-day trial of Webroot SecureAnywhere® Business Endpoint Protection today. It won’t conflict with your existing security, and only takes a few seconds to install.
In October my computer was infected with a virus. In a panic I clicked on a site called Geek Software Experts. They did get rid of the virus, then sold me a 5-year license for Webroot software for $399.00 for all our devices. Two weeks ago my husband got a new computer and I called Geek Software to add Webroot to it. They took over his computer and downloaded the program; then they said our network was infected with a Trojan. They wanted to charge us $700 to fix it. At that point I believed this was a scam; I told them I wasn’t paying another dime and would think about it; I hung up; they called right back and said they would clean up our network. They did so, and so far have not charged us. I need to know if this is a scam outfit and what I can do. Now my husband has a new computer (returned the first one); it comes with a free 6-month license for Webroot. Should we activate this one or take a chance adding it to the Geek Support plan?
Hi, Janet.
It sounds like your experience was with a Company/Individual that has no affiliation to Webroot. We have never charged that much for our Software. You can see all of our current prices here:
https://www.webroot.com/us/en/home/products/compare
I’d advise you to activate the legitimate license you received from Best Buy and completely remove any remote assistance tools this individual may have left on your Desktop/System to get back in.
For the future, make sure that when you are purchasing anything Online that you go directly to the Official Website of the Vendor. For example in this case: http://www.Webroot.com
Our Technical Support Team is always here to address any potential concerns you may see or hear of:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Warm Regards,
Josh P.
Social Media Coordinator