Product Blog

How Ransomware Sneaks In

Ransomware has officially made the mainstream. Dramatic headlines announce the latest attacks and news outlets highlight the staggeringly high ransoms businesses pay to retrieve their stolen data. And it’s no wonder why – ransomware attacks are on the rise and the...

An MSP and SMB guide to disaster preparation, recovery and remediation

Introduction It’s important for a business to be prepared with an exercised business continuity and disaster recovery (BC/DR) plan plan before its hit with ransomware so that it can resume operations as quickly as possible. Key steps and solutions should be followed...

Podcast: Cyber resilience in a remote work world

The global pandemic that began to send us packing from our offices in March of last year upended our established way of working overnight. We’re still feeling the effects. Many office workers have yet to return to the office in the volumes they worked in pre-pandemic....

5 Tips to get Better Efficacy out of Your IT Security Stack

If you’re an admin, service provider, security executive, or are otherwise affiliated with the world of IT solutions, then you know that one of the biggest challenges to overcome is efficacy. Especially in terms of cybersecurity, efficacy is something of an amorphous...

How Cryptocurrency and Cybercrime Trends Influence One Another

Typically, when cryptocurrency values change, one would expect to see changes in crypto-related cybercrime. In particular, trends in Bitcoin values tend to be the bellwether you can use to predict how other currencies’ values will shift, and there are usually...

Simplified Two-factor Authentication for Webroot

Webroot has evolved its secure login offering from a secondary security code to a full two-factor authentication (2FA) solution for both business and home users.

Webroot’s 2FA has expanded in two areas. We have:

  • Implemented a time-based, one-time password (TOTP) solution that generates a passcode which is active for only a short period of time.
  • Given our users the option to either opt-in or opt-out, especially those that leverage Webroot for home and personal use.

Starting in December, with the new updates, users will find it easier to use industry-vetted options, including Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy 2-Factor Authentication.

Why Two-Factor Authentication?

First and foremost, we encourage all users to opt-in to maintain a higher level of security. Two-factor authentication adds an extra layer of security to your basic login procedure. When logging into an account, the password is a single factor of authentication, and requiring a second factor to prove you are who you say you are adds a layer of security. Each layer of security you add exponentially increases protection from unauthorized access and makes it harder for brute force and credential stuffing attacks to occur.

A Note to Businesses

Users will have the option to opt-in or opt-out of the new Webroot 2FA feature. The Admins tab within our console will show you which of your users have or have not enabled 2FA.

To learn how to enable two-factor authentication, visit the Webroot Community.

DNS Protection Gets Major Updates

Our most recent release of the DNS Protection agent provided customers with added features and enhancements designed to improve the overall product experience and its capabilities delivered to end users. We revamped the network detection functionality to improve accuracy and speed for roaming and off-site clients who frequently change networks.

We also addressed a variety of small bug fixes and performance improvements, such as SSL certification installation on Firefox Quantum and improvements to the agent update process.

VPN & TCP support

The Webroot DNS Protection agent now supports Juno Pulse Secure v 3.5 and Private Internet Access (client version 7.5) VPN types. This new feature enables roaming clients to access intranet assets and ensure clients benefit from DNS Protection while using a VPN.

Additionally, we added TCP Traffic support filtering. While the majority of DNS traffic is handled via UDP, certain domains and applications only use TCP. This update allows the agent to filter both UDP and TCP traffic.

Policy Configuration

We have also enhanced policy configuration with more granular policy control.  Custom policy configurations can now be applied to groups, sites, individual devices or network IP.  We’re also working to improve internet usage visibility, and are excited to make our Top Active Report available for .csv export so it can be easily integrated into other reporting tools in use.

Finally, we’re updating the GSM console to give users the availability to initiate trials and/or purchase products directly within the console.