Product Blog

The Future of Work: Being Successful in the COVID Era and Beyond

Working from home is no longer something some of us can get away with some of the time. It’s become essential for our health and safety. So, what does the future of work look like in a post-COVID world? We asked some of our cybersecurity and tech experts for their...

2020’s Most (and Least) Cyber-Secure States

For the past several years, Webroot and its partners have conducted a series of studies aimed at better understanding the attitudes, perspectives, and behaviors related to cyber hygiene in United States. This helps users determine which behaviors put them most at risk...

Staying Cyber Resilient During a Pandemic

We’re all thinking about it, so let’s call it out by name right away. The novel coronavirus, COVID-19, is a big deal. For many of us, the structure of our lives is changing daily; and those of us who are capable of doing our work remotely are likely doing so more than...

5 Security Tips for Setting Up a New Device

The last thing you want to do when you get a new computer, mobile device, or tablet is spend a lot of time setting it up. But like any major appliance, these devices are something you want to invest a little time setting up properly. Often, they’re not cheap. And you...

Simplified Two-factor Authentication for Webroot

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Webroot has evolved its secure login offering from a secondary security code to a full two-factor authentication (2FA) solution for both business and home users.

Webroot’s 2FA has expanded in two areas. We have:

  • Implemented a time-based, one-time password (TOTP) solution that generates a passcode which is active for only a short period of time.
  • Given our users the option to either opt-in or opt-out, especially those that leverage Webroot for home and personal use.

Starting in December, with the new updates, users will find it easier to use industry-vetted options, including Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy 2-Factor Authentication.

Why Two-Factor Authentication?

First and foremost, we encourage all users to opt-in to maintain a higher level of security. Two-factor authentication adds an extra layer of security to your basic login procedure. When logging into an account, the password is a single factor of authentication, and requiring a second factor to prove you are who you say you are adds a layer of security. Each layer of security you add exponentially increases protection from unauthorized access and makes it harder for brute force and credential stuffing attacks to occur.

A Note to Businesses

Users will have the option to opt-in or opt-out of the new Webroot 2FA feature. The Admins tab within our console will show you which of your users have or have not enabled 2FA.

To learn how to enable two-factor authentication, visit the Webroot Community.

DNS Protection Gets Major Updates

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Our most recent release of the DNS Protection agent provided customers with added features and enhancements designed to improve the overall product experience and its capabilities delivered to end users. We revamped the network detection functionality to improve accuracy and speed for roaming and off-site clients who frequently change networks.

We also addressed a variety of small bug fixes and performance improvements, such as SSL certification installation on Firefox Quantum and improvements to the agent update process.

VPN & TCP support

The Webroot DNS Protection agent now supports Juno Pulse Secure v 3.5 and Private Internet Access (client version 7.5) VPN types. This new feature enables roaming clients to access intranet assets and ensure clients benefit from DNS Protection while using a VPN.

Additionally, we added TCP Traffic support filtering. While the majority of DNS traffic is handled via UDP, certain domains and applications only use TCP. This update allows the agent to filter both UDP and TCP traffic.

Policy Configuration

We have also enhanced policy configuration with more granular policy control.  Custom policy configurations can now be applied to groups, sites, individual devices or network IP.  We’re also working to improve internet usage visibility, and are excited to make our Top Active Report available for .csv export so it can be easily integrated into other reporting tools in use.

Finally, we’re updating the GSM console to give users the availability to initiate trials and/or purchase products directly within the console.