Product Blog

Simplified Two-factor Authentication for Webroot

Webroot has evolved its secure login offering from a secondary security code to a full two-factor authentication (2FA) solution for both business and home users. Webroot’s 2FA has expanded in two areas. We have: Implemented a time-based, one-time password (TOTP)...

Shoring Up Your Network and Security Policies: Least Privilege Models

Why do so many businesses allow unfettered access to their networks? You’d be shocked by how often it happens. The truth is: your employees don’t need unrestricted access to all parts of our business. This is why the Principle of Least Privilege (POLP) is one of the...

Online Gaming Risks and Kids: What to Know and How to Protect Them

Online games aren’t new. Consumers have been playing them since as early as 1960. However, the market is evolving—games that used to require the computing power of dedicated desktops can now be powered by smartphones, and online gaming participation has skyrocketed....

Thoughtful Design in the Age of Cybersecurity AI

AI and machine learning offer tremendous promise for humanity in terms of helping us make sense of Big Data. But, while the processing power of these tools is integral for understanding trends and predicting threats, it’s not sufficient on its own. Thoughtful design...

A Cybersecurity Guide for Digital Nomads

Technology has unlocked a new type of worker, unlike any we have seen before—the digital nomad. Digital nomads are people who use technologies like WiFi, smart devices, and cloud-based applications to work from wherever they please. For some digital nomads, this means...

Simplified Two-factor Authentication for Webroot

Reading Time: ~ 1 min.

Webroot has evolved its secure login offering from a secondary security code to a full two-factor authentication (2FA) solution for both business and home users.

Webroot’s 2FA has expanded in two areas. We have:

  • Implemented a time-based, one-time password (TOTP) solution that generates a passcode which is active for only a short period of time.
  • Given our users the option to either opt-in or opt-out, especially those that leverage Webroot for home and personal use.

Starting in December, with the new updates, users will find it easier to use industry-vetted options, including Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy 2-Factor Authentication.

Why Two-Factor Authentication?

First and foremost, we encourage all users to opt-in to maintain a higher level of security. Two-factor authentication adds an extra layer of security to your basic login procedure. When logging into an account, the password is a single factor of authentication, and requiring a second factor to prove you are who you say you are adds a layer of security. Each layer of security you add exponentially increases protection from unauthorized access and makes it harder for brute force and credential stuffing attacks to occur.

A Note to Businesses

Users will have the option to opt-in or opt-out of the new Webroot 2FA feature. The Admins tab within our console will show you which of your users have or have not enabled 2FA.

To learn how to enable two-factor authentication, visit the Webroot Community.

DNS Protection Gets Major Updates

Reading Time: ~ 1 min.

Our most recent release of the DNS Protection agent provided customers with added features and enhancements designed to improve the overall product experience and its capabilities delivered to end users. We revamped the network detection functionality to improve accuracy and speed for roaming and off-site clients who frequently change networks.

We also addressed a variety of small bug fixes and performance improvements, such as SSL certification installation on Firefox Quantum and improvements to the agent update process.

VPN & TCP support

The Webroot DNS Protection agent now supports Juno Pulse Secure v 3.5 and Private Internet Access (client version 7.5) VPN types. This new feature enables roaming clients to access intranet assets and ensure clients benefit from DNS Protection while using a VPN.

Additionally, we added TCP Traffic support filtering. While the majority of DNS traffic is handled via UDP, certain domains and applications only use TCP. This update allows the agent to filter both UDP and TCP traffic.

Policy Configuration

We have also enhanced policy configuration with more granular policy control.  Custom policy configurations can now be applied to groups, sites, individual devices or network IP.  We’re also working to improve internet usage visibility, and are excited to make our Top Active Report available for .csv export so it can be easily integrated into other reporting tools in use.

Finally, we’re updating the GSM console to give users the availability to initiate trials and/or purchase products directly within the console.