Cybersmart
March 15, 2017Mike Rush By Mike Rush: Social Media Manager

Simple steps to help make you CyberSmart

The online threat landscape continues to evolve. Not only do we need to continue innovating and refining our protection techniques, but we also need to stay on top of our cybersecurity education in order to protect each other from these attacks. As it happens, a number of people still don’t use any cybersecurity on their personal devices. To better understand these patterns, and to help create a cybersmart community as more aspects of our daily lives become internet-connected, we took it upon ourselves to gather data from home users in the form of a survey.

First, how many people use cybersecurity?

We found that 14% of users surveyed don’t use any cybersecurity protection whatsoever. Sure, we could tell you all you should be using our cloud-based SecureAnywhere® protection, but, in all honesty, it’s more important to us that people protect themselves in the first place, whether they’re our customers or not. You can help your friends become CyberSmart by sharing this blog or by sending a Tweet to your network. Foregoing an antivirus solution and neglecting to layer your cyber defenses exposes you to an ever-evolving barrage of malware and phishing, not to mention SQL injection, cross-site scripting, and man-in-the-middle attacks.

Cybersmart

Are You CyberSmart?

Given how many free antivirus solutions are available, the number of survey participants who still don’t use any device protection was much higher than we expected. (Do keep in mind, however, that a large number of the free solutions come with potentially unwanted applications in tow. When it comes to cybersecurity, you tend to get what you pay for.)

No matter which protection you choose to use, we recommend taking a few simple steps to minimize your risk of being targeted by attackers. Enabling automatic updates for your operating system, apps, and programs, and layering your Wi-Fi security are easy but effective ways to close the gap. Also, be sure to use strong, unique passwords for your sensitive accounts. Although you’ve probably heard that one before, you’d be amazed at how many people still reuse passwords between various accounts, including their banking and other financial logins.

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Nearly half of users in our survey admitted to reusing their passwords. If you’re one of them, and you find yourself thinking, “but I have so many logins and it’s too hard to remember all my different passwords,” we understand. We’ve all faced this question at one time or another during the internet age. But you can use a secure password manager to ease the burden of having to keep track of so many credentials.

My Webroot, Anywhere

Whether you’re already part of the family, want to take Webroot SecureAnywhere® for a free test drive, or purchase for 25% off,  we provide an online management account where you can centrally control your various connected home and mobile devices (and also manage your passwords.) If you haven’t already, take advantage of our advanced protection features today by setting up your My Webroot Anywhere account.

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76 Responses to Simple steps to help make you CyberSmart

    • Greetings, Hirsch.

      You can contact our Sales Team directly if you’d like to purchase a subscription with us that includes our secure Password Manager:
      Sales Number: 1-866-612-4268 M-F 7am−8pm MT

      Warm Regards,
      Josh P.
      Social Media Coordinator

  1. we have been using WebRoot for many years now and really appreciate all you do to keep us from Cyber bullies, scams, malware etc. every time someone asks what do we use, we give them your name ans a review.
    Tony Cestaro

    • Hello, Jodie.

      Our Award-winning U.S. based Support Team will be happy to assist you in setting up your Security and answering any questions you may have:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

    • Roosevelt, I’ve re-sent you the download instructions to your email. They will walk you through exactly how to set-up your Protection.

      If you have any issues or questions, please feel free to reach out to me directly and I’ll be happy to help:
      SocialCare@Webroot.com

      Warm Regards,
      Josh P.
      Social Media Coordinator

    • Suzanne, please contact our Sales Team directly by phone and they will gladly answer and specific pricing questions you have:
      Sales Number: 1-866-612-4268 M-F 7am−8pm MT

      Warm Regards,
      Josh P.
      Social Media Coordinator

    • Gerald, it looks like you paid for a 3 year renewal with us back in 2013. I’ve re-sent you the download instructions to walk you through covering your Windows 10.

      If you have any questions or issues with Installation, please feel free to reach out to me directly:
      SocialCare@Webroot.com

      Warm Regards,
      Josh P.
      Social Media Coordinator

  2. I got hit with a virus in spite of having an antivirus program installed. Geek squad to 6 days to fix and of course I lost all of my data. In spite of having auto update they still managed to cost me time and money and the loss of all my studies and sermons.

    • I do deeply apologize for all the inconvenience it sounds like you’ve been through, Joseph.

      For future reference, please contact our Technical Support Team directly to address any concerns related to threats on your System:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Best Regards,
      Josh P.
      Social Media Coordinator

  3. I am already a web user but would like to know more about managing my passwords.
    Also how do I get webroot on my iPad, I have it on my laptop.

    Thank you for your help

  4. Hi, I would like to learn how to be cyber smart. In the meantime, I have your protection package on my MacBook Pro, but I don’t know how to get it on my iPhone and my iPad.

    I would appreciate your help. I believe when I bought your program it promised to be usable amongst the three.

  5. We started using Webroot a couple of years ago and we have been pleased with it. We have it on our laptop and our tablet.

    There is a security of some sort on our phones as every time we download something, we get a notice that our phone scanned it and it is ok or not ok.
    With all the scams, viruses, etc…I try to keep security on all of my devices and I trust Webroot…it hasn’t let me down so far! 🙂

  6. Don’t use the SAME password BUT yet store ALL of your “other” passwords under ONE password? (and in the cloud of course)
    Um maybe it’s just me but that seems like pretty much the same thing…

  7. As one of your customers I value and thank you for your timely news letters and alerts. It is much appreciated.

    Thank you again

  8. Thanks, appreciate your effort and info however, I hope some day you reach my golden years and find how these messages are received in our over used and tired minds, in case you missed it, I’m including you and my techie sons who think this is all so wonderful.
    I’ll keep my webroot and trust you and your colleagues to do their jobs and protect us.

  9. I’ve been using webroot for the last few years and haven’t had any issues whatsoever. It’s not like alot of security software that boggs down your devices or slows down you system with stuff you don’t need. I’m satisfied with webroot for the money.

  10. I just have the one desk top computer, please change that on my record. It says you are protecting two. I don’t
    even have a smart phone, still have the flip phone….. I’m 77 years old and want my life to be simple. I do enjoy
    email.
    Thank you for your protection.

    • Roberta, please reach out to our Customer Support Team directly if you need any assistance now or anytime in the future:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  11. Would you please tell me what level of software security do I now have with Webroot and when is the renewal date? From the emails I get from Webroot, it looks like I don’t have any coverage in place.
    Thanks,
    Geneva Currier

    • Hello, Geneva.

      You currently have a Complete subscription which is the highest level of protection we offer. It is not set to expire until 10/5/2017.

      Please reach out to our Support Team if you have any other concerns that need to be addressed:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  12. I would like to take advantage of your 25% off, but I just renewed for 2 years. I am sometimes the offender of using the same password for various accounts. Tell me about a password manager you would suggest.

    • Hello, Karmen.

      Please contact our Sales Team directly and they will be happy to discuss the best option for you:
      Sales Number: 1-866-612-4268 M-F 7am−8pm MT

      Warm Regards,
      Josh P.
      Social Media Coordinator

  13. Thank you for the offer and information however at 88 years of age all the talk of Cyber space etc is completely beyond me and I have nobody who can put me right. I installed Webroot for that reason and will have to leave it at that.

  14. In an era where Yahoo has scores of millions of accounts hacked and Target is in itself a target, why should I trust any online service to store all of the passwords for all of my accounts? I recently shut down my Twitter account because of its tie-in with Yahoo. I also have stopped using my Yahoo email account and have started looking for an alternative email provider to send commercial (shopping) email for activities such as placing online orders.

  15. I have Webroot Anywhere but find that when I change a password with an email request from the site, Webroot keeps trying to login using my old password. Webroot needs to make it sensitive to when you’re using a new password and ask to update your account every time. Sometimes it works like that but not always. Thanks.

    • I sincerely apologize for the inconvenience, as I do know how annoying that can be.

      The best thing to do is to contact our Technical Support Team so they can further troubleshoot the issue for you:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  16. I have been so extremely satisfied with your service since the get go……many thanks for peace of mind!!

  17. I have been covered by Webroot SecureAnywhere for a number of years. I intend to renew my coverage shortly. It will be coming due shortly.

  18. After my first PC crash a tech installed Webroot. About a month later it crashed again and Norton found a Trojan Horse. (Don’t know where Norton appeared from.) Now I have no scroll bar, task bars and other items I use on my email and printing. I can’t afford that tech again. Can you help?

    • Jody, please contact our Support Team at your earliest convenience and they will be able to help you further:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Best Regards,
      Josh P.
      Social Media Coordinator

  19. I have been using Webroot Anywhere for several years, and have found it to be very reliable! It has a small footprint and will not hog your memory!

    Updates are automatic and the scanning in the background will not interrupt your operation!

    I am one of the people who use to use the least number of passwords possible, but with Password Manager, I have no problem!

    I have used a few cybersecurity programs in the past, but my go to program has been Webroot!

    I highly recommend their products!

    • Hi Richard– I am a long time user of Webroot, but due to lazy habits have never taken the time to set up Password Manager; thanks to your post, I’ll sign up for it today.

  20. WHAT IS PASSWORD MANAGER….. I HAVE A NEW COMPUTER and it seems when I hAS THING TRANSFERRED MY DOCUMENTS ARE MISSING AND MY ONE EMAIL AND MY MY, WAS IT BECAUSE THE OLD COMPUTER WAS ABOUT TO CRASH

    • Hello, Theresa.

      Our Password Manager is an add-on you can get in your browser that will ask you if you want to save a password each time you sign-in to a site. If you do, it will be stored safely and secure in your account and can be accessed from any device you sign-in on.

      Our U.S. based Support Team is always here to help if you need any assistance with Securing your new computer:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  21. Webroot Anywhere does a very good job, except they do miss a few things, items like DNS UNLOCKER VERSION 1.4. IT got into my granddaughter’s laptop and I haven’t been able to get it out. when trying to use the computer, it is constantly throwing ads and redirects, causing computer not to be usable for anything.

    • Averett, our Advanced Malware Removal Team can remove the DNSUnlocker infection. Please reach out to them at your convenience:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  22. It’s not surprising to me that 14 percent of internet users in your survey don’t use any cybersecurity programs at all. But you don’t mention what proportion of that 14 percent are Apple Macintosh users. There is a persistent belief among Mac users that all malware and viruses are Windows-based and don’t target Macs, thus they have no need to have cybersecurity programs installed on their Macs and iPhones.

    Nothing could be farther from the truth.

    While it is true that Macs now make up less than 20 percent of all desktop and laptop computers now in use — and that Windows-based software is incompatible with the Macintosh operating system (and vice-versa) — Mac users are being foolish if they believe that cybercriminals, hackers and cyberterrorists aren’t developing viruses and malware that specifically target Macs and iPhones.

    There have also been recent news reports about malware and viruses attacking Linux-based devices, so no one without cybersecurity software is safe.

    While Macs and Linux devices have pretty much been relegated to the exclusive world of what I call “cybersnobs” who hate Windows with a passion (And frankly, who can afford a Mac these days?), the same cannot be said of iPhones, which are not only Apple’s biggest moneymaker, but occupy a huge share of the mobile market.

    So it no longer matters if you use a Windows, Mac or Linux computer — whether a desktop PC a laptop or a tablet. It doesn’t matter if you use an iPhone or an Android phone. If you don’t have cybersecurity software loaded on your device, it’s a sitting duck.

    I have a Windows laptop and an Android phone, and I have both loaded with Webroot, AVG, Malwarebytes and Comodo. Since no single cybersecurity program can stop all threats — it’s wise to have more than one cybersecurity program on your devices. For extra protection, it’s also worthwhile to use a virtual private network (VPN) — especially if you rely on free, public Wi-Fi networks, which are highly vulnerable to hackers (I strongly recommend the CyberGhost VPN).

    Having a cybersecurity shield is good and necessary. Having multiple shields is even better.

  23. On 4/1 I received the second attempt to invade my computer. The screen filled with a supposed Microsoft pop up that started telling me what procedures to follow. The second pop up was plain but gave similar instructions. I did not follow their instruction and my advisor simply said to unplug my computer which I did both times. It worked. My computer did not have a virus before or after. Thanks

  24. If I already have webroot on my home computer do I have to pay extra to have it on my Mobile Phone? If not how do I get it fir my phone ? Thanks

  25. I have told many of my fellow lawn-bowlers, acquaintances and friends about your security programme and advised them how good it is and they should be using it.
    Thank-you.
    Regards
    Richard Howell

  26. Tried to set up a Webroot Anywhere account, but it was rejected because Webroot said my security code was already taken. Yes, by me! I have it written on an email from Webroot. Nothing I can do to change it.

    So I’m giving this up as a waste of time.

    • Sincere apologies for all the trouble, Carolyn.

      Our Award-winning U.S. based Support Team can help you with that in a matter of minutes:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Social Media Coordinator

  27. We have used Webroot for years on our business desk top computer. FINALLY – we stopped having problems with slowness and viruses. It is so simple to use and the Webroot people provide excellent customer service if you ever need to discuss an issue with them, like billing, etc. I have recommended Webroot to many people – the cost for the value of this product is fantastic! Thank you, Webroot!

  28. I am not familiar on how to get or use Password Manager. Some of my accounts have numerous passwords that are needed and have top be coordinated.
    You do provide a great service..

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