SMBs

The Future of Work: Being Successful in the COVID Era and Beyond

Working from home is no longer something some of us can get away with some of the time. It’s become essential for our health and safety. So, what does the future of work look like in a post-COVID world? We asked some of our cybersecurity and tech experts for their...

2020’s Most (and Least) Cyber-Secure States

For the past several years, Webroot and its partners have conducted a series of studies aimed at better understanding the attitudes, perspectives, and behaviors related to cyber hygiene in United States. This helps users determine which behaviors put them most at risk...

Staying Cyber Resilient During a Pandemic

We’re all thinking about it, so let’s call it out by name right away. The novel coronavirus, COVID-19, is a big deal. For many of us, the structure of our lives is changing daily; and those of us who are capable of doing our work remotely are likely doing so more than...

5 Security Tips for Setting Up a New Device

The last thing you want to do when you get a new computer, mobile device, or tablet is spend a lot of time setting it up. But like any major appliance, these devices are something you want to invest a little time setting up properly. Often, they’re not cheap. And you...

Top 3 Questions SMBs Should Ask Potential Service Providers

Reading Time: ~ 1 min.

It can be daunting to step into the often unfamiliar world of security, where you can at times be inundated with technical jargon (and where you face real consequences for making the wrong decision). Employing `

In a study performed by Ponemon Institute, 34% of respondents reported using a managed service provider (MSP) or managed security service provider (MSSP) to handle their cybersecurity, citing their lack of personnel, budget, and confidence with security technologies as driving factors. But how do you find a trustworthy partner to manage your IT matters?

Here are the top 3 questions any business should ask a potential security provider before signing a contract:

 

 

 

 

 

While these are not all of the questions you should consider asking a potential service provider, they can help get the conversation started and ensure you only work with service providers who meet your unique needsservice providers who meet your unique nee.

  1. Ponemon Institute. (2016, June). Retrieved from Ponemon Research: https://signup.keepersecurity.com/state-of-smb-cybersecurity-report/
  2. Ponemon Institute Cost of Data Breach Study: (2017 June) https://www.ibm.com/security/data-breach

Webroot’s 2015 SMB Threat Report: An Analysis

Reading Time: ~ 3 min.

Recently, Webroot published 2015 SMB Threat Report: Are organizations completely ready to stop cyberattacks?, which included the results from a survey of 700 SMB decision makers worldwide about their IT security, their readiness for security response, and use of MSP recourses in their environment.

Many SMBs are outsourcing cybersecurity to managed services providers (MSPs) to make up for the lack of time and in-house expertise. According to the report, 81% of respondents agreed such outsourcing would improve their bandwidth for addressing other tasks. With the majority of SMBs surveyed planning to increase their cybersecurity budget in 2016, VARs across a broad variety of industries are beginning to embrace this service-centric relationship with their clients. For customers, choosing to work with an MSP means they avoid installation and maintenance headaches. They also avoid diverting resources towards laborious IT security support tasks or ad hoc break/fix reseller charges.

smb1

Although SMBs appear more aware of cybersecurity-related risks to their organizations, many are still unsure or under-informed about their own readiness to handle such risks even with heavy investments of time into protecting the environments. Incredibly, even with 56% of respondents reporting over 17 hours spent on cybersecurity, 44% are still feeling they have less time to stay up-to-date on threats.

smb2

smb3

Just 37% of IT decision makers surveyed in the US, the UK, and Australia believe their organizations are completely ready to manage IT security and protect against threats. While I am not entirely surprised given the considerable cybersecurity challenges SMBs face, but it’s still an alarmingly low number.

On the flip side, when asked how confident IT decision makers would be that someone on their staff could deal with a cyberattack, a surprising 84% responded confidently. Given the other responses to this survey, this was unexpected and indicates a discrepancy and possible misperception of IT resources, knowledge, and capability to thoroughly address a cyberattack.

smb4

Webroot’s SMB Threat Report makes it clear that the future of security is in need of some change with IT decision makers are stretched thin. In the near future, we should expect a continued movement towards “outsourced IT,” particularly on the cybersecurity front. According to the survey, 81% of respondents believe outsourcing IT solutions would increase their bandwidth to address other areas of their business. In order to reap the full array of benefits, though, IT decision makers must be proactive about identifying MSPs that offer “intelligent cybersecurity” solutions.

Our definition of intelligent? Solutions that are easy to install, can be managed remotely, and provide real-time protection against modern threats. While these are all important qualifications, we expect SMBs to place an increased premium on the “real-time” component.