Industry Intel

Girl Scouts and OpenText empower future leaders of tomorrow with cyber resilience

The transition to a digital-first world enables us to connect, work and live in a realm where information is available at our fingertips. The children of today will be working in an environment of tomorrow that is shaped by hyperconnectivity. Operating in this...

World Backup Day reminds us all just how precious our data is

Think of all the important files sitting on your computer right now. If your computer crashed tomorrow, would you be able to retrieve your important files? Would your business suffer as a result? As more and more of our daily activities incorporate digital and online...

3 Reasons We Forget Small & Midsized Businesses are Major Targets for Ransomware

The ransomware attacks that make headlines and steer conversations among cybersecurity professionals usually involve major ransoms, huge corporations and notorious hacking groups. Kia Motors, Accenture, Acer, JBS…these companies were some of the largest to be...

How Ransomware Sneaks In

Ransomware has officially made the mainstream. Dramatic headlines announce the latest attacks and news outlets highlight the staggeringly high ransoms businesses pay to retrieve their stolen data. And it’s no wonder why – ransomware attacks are on the rise and the...

An MSP and SMB guide to disaster preparation, recovery and remediation

Introduction It’s important for a business to be prepared with an exercised business continuity and disaster recovery (BC/DR) plan plan before its hit with ransomware so that it can resume operations as quickly as possible. Key steps and solutions should be followed...

Podcast: Cyber resilience in a remote work world

The global pandemic that began to send us packing from our offices in March of last year upended our established way of working overnight. We’re still feeling the effects. Many office workers have yet to return to the office in the volumes they worked in pre-pandemic....

5 Tips to get Better Efficacy out of Your IT Security Stack

If you’re an admin, service provider, security executive, or are otherwise affiliated with the world of IT solutions, then you know that one of the biggest challenges to overcome is efficacy. Especially in terms of cybersecurity, efficacy is something of an amorphous...

How Cryptocurrency and Cybercrime Trends Influence One Another

Typically, when cryptocurrency values change, one would expect to see changes in crypto-related cybercrime. In particular, trends in Bitcoin values tend to be the bellwether you can use to predict how other currencies’ values will shift, and there are usually...

Facebook “Photo Album” Spam Drops Trojans

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A spammed link campaign that spread through Facebook rapidly over the weekend delivered a malicious payload designed to take control of the Facebook account of any infected user, steal passwords, and hijack clicks in the victim’s browser. The messages appear as links sent by a friend, accompanied by the brain-damaged text “You? I find it on Google.

Clicking the link directs recipients to a page on online-photo-albums.org which, at the time, pointed to malware hosted on a server (now offline) based in Bosnia and Herzegovina.

This installer drops no fewer than six payloads, including the “clickjacker” Trojan-Bamital, which redirects the browser to a different site when a user on an infected machine clicks a linked result in a very specific subset of search engine Web sites (such as, for example, results on the South Korean version of Google, Google.kr, but not the main Google.com site itself).

In addition, album.exe file also drops Trojan-Downloader-Suurch, which can download and install additional payloads, and leads hapless Web surfers into the abyss by hijacking searches on a broader set of search engines, and injecting its own code into the search results page. The album.exe installer also drops a DLL which captures passwords and other data entered into Web forms in Internet Explorer, and forwards that data on to a different Web domain (which happens to be hosted at the same IP address in Bosnia that was used for the album.exe download — and remains online as I publish this).

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Spammed Trojan Won’t Run Under Windows XP

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While it is far from the first Trojan ever to simply fail to execute under Windows XP, it definitely caught our eye that a variant of Trojan-Downloader-Tacticlol distributed last week in a spam campaign only fully executed under Windows Vista or newer operating systems. It may have been just a fluke, but repeated tests with both a virtual machine and real hardware running Windows XP at various patch levels showed that the Trojan we received attached to a spam message simply quit when executed in an XP environment, but ran smoothly and did all its planned dirty work on a Windows Vista testbed.

The Trojan, which is capable of causing a devastating malware infection, drops a DLL with an odd name made up of random letters into the system32 folder, then registers the DLL so it loads the next time the computer boots up. After a reboot, it kicks into full swing, pulling down a variety of malware installers.

The spam message (we got a bunch of different variations, all with the same attachment) came from a variety of falsified return addresses. The message, with a subject of Statement of fees 2009/2010 contains an utterly incomprehensible body, which reads, in part: “The accomodation is dealt with by another section and I have passed your request on to them today.” It looks very similar to a message I get from the toll road authority here in Colorado that uses electronic toll collection. The real entity emails a statement every so often with an attached PDF, though the real toll road statement doesn’t appear to come from the domains “reclusivebillionaire.com” or “reelsolutions.com.” Nice try, sparky.

More interestingly, though, is the idea that this Trojan, which is so prevalent and widely distributed, may signal the start of a trend where malware authors begin turning away from XP as the dominant operating system they target.

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Streaming TV Scams Target World Cup Fans

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World Cup soccer fans are in the crosshairs of scammers, and the problem appears to be getting worse in the run-up to the start of the tournament Friday. In a new twist on an old scam, a Web site is selling gullible Internet users what it claims is access to streamed video of every World Cup match. In fact, customers of the Live Sports Network only find that their “membership” provides them with a few links to what would otherwise be freely available streaming video feeds offered by various global TV networks, some of whom may be streaming some of the World Cup matches.

Potential customers are asked to pay $29.97 for the otherwise free content — a merely obscene “last minute discount” off the regular, utterly extortionate price of $69.95. Also pre-selected on the order form are two items, each of which adds another $9.95 to the total, for a grand total of $49.87. Goooooooal!

For that price, the Web site continues, you not only get every World Cup match, but “3,000+ premium TV channels” and “800+ premium movie channels” as well as a “comfortable interface.”

Well that’s a relief. I hate those interfaces with sharp, jabby points that stab you in the wallet.

The sales pitch for the scam, historically, has been used over and over again to sell gullible Internet users free software, such as Adobe Acrobat Reader, the free OpenOffice office suite, and the free peer-to-peer file sharing application Limewire. In fact, the same IP address used to host one Streaming Sports website, live-2010-football.com, also hosts six different Web sites selling something called PDF Pro 2010 (bundled with OpenOffice, something the OpenOffice organization has been actively fighting for more than a year), and three Web sites selling “unlimited access” to Limewire, a free application, for the completely outrageous price of $2.50 a month.

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Phisher Puts Antiphishing Tool in the Crosshairs

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A small-time Trojan has decided to butt heads with a big-time anti-phishing tool, and ended up with dirt on its face. The malware looks like a fairly generic clone of Trojan-Phisher-SABanks, with an extra feature that sounds like it might be a good selling point for cheap cybercrooks intent on stealing a few bank passwords for fun and profit. The trojan attempts to disable or delete parts of Trusteer’s Rapport anti-phishing software.

And fails, miserably.

One version of the Trojan drops, then executes, a batch file that attempts to delete the main application. Another drops a batch which targets a binary file named config.js, buried a few levels below Trusteer’s program folder — four different ways.

Banks use Trusteer as a way to prevent phishers from using falsified Web pages or Trojans from capturing their customers’ passwords when those customers log in.

Unfortunately for the cyberschnooks who wrote this claptrap, and luckily for the rest of us, they didn’t count on Trusteer protecting its components or files in any way. Fortunately, in each of our tests, Rapport handily defeated the meager, unsuccessful attempts by the spy (which we call Trojan-Phisher-Rancor) to delete the application or its configuration file.

Banks contract with Trusteer to use Rapport to handle the security of online banking logins, so you can’t just use the software with any bank Web site, but the list of banks using the service includes some of the banks targeted most frequently by phishers: HSBC, SunTrust, BBVA Compass, Royal Bank of Scotland, and Fifth Third Bank (among others).

While this appears to be an isolated (and, for now, totally inept) incident of an easily defeated phishing Trojan that attempts to disable this particular anti-phishing software, it isn’t a good idea to underestimate the enemy. Clearly this attempt was a failure, but the next one might not be.
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Facebook Spam Leads to Viagra Vendor, Drive-by Download

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Annoying as they are, the spam emails circulating that supposedly come from Facebook don’t merely lead the recipient to one of those so-called Canadian Pharmacy pill-vendor websites. They now come with a bonus: An infection, courtesy of a malicious iframe which attempts a series of exploits against the browser, Adobe Reader, and Adobe Flash in an attempt to push a drive-by download down to the victim’s PC.

The messages, which say they come from a service called Facebook Notify (or, sometimes, just Facebook Service) inform the recipient that they’ve received a message. In order to read the message, the recipient is encouraged to click a link in the email that looks like it leads to Facebook.

It’s a sham: The spammers have hotlinked a Facebook URL so it points to another Web site. That Web site redirects the browser to the Canadian Pharmacy page, but that’s not all: In a few cases, while checking out what happens when one visits the page, I found that the test PC was infected afterwards.

As it turns out, a script embedded within the Canadian Pharmacy page loads an iframe that points to yet another site. And that iframe runs through a number of tricks to push down a Trojan installer we classify to Trojan-PWS-Daonol.

Daonol is an obnoxious thief, because in addition to stealing passwords, the Trojan also prevents the browser from loading certain Web sites; redirects the browser to sites other than the one the user clicks in search result pages on Google, Bing, and Yahoo; and prevents Windows from running some applications.

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Game Phishing Trojan Uses DirectX to Launch Itself

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PC gamers have a new threat to contend with, one that has your personal information in its crosshairs and you can’t dispatch with a sniper rifle or BFG9000: A Trojan designed to steal game passwords that uses Microsoft’s own graphics engine, DirectX, against you.

The Trojan, which appears to have originated in China, modifies one or more of the DirectX driver files — such as DirectSound, Direct3D, or DirectDraw — so it only loads when Windows fires up the modified DirectX driver. Because DirectX is typically used by games, it means this sleeper cell Trojan activates when you fire up a PC game, then terminates when you stop playing. As a result of using this unusual load point to start itself up, instead of a more typical Run key or Services entry in the Windows Registry, the Trojan is unusually low key.

In our tests, the installer drops one or more randomly named DLLs (the keylogger component) in the c:windowssystem directory, then modifies one or more DirectX files. Each modified DirectX file is used to load one keylogger payload, so if the installer happens to drop four keyloggers, it will also modify four DirectX files. It also adds instructions that call functions from another, unmodified, legitimate system file named mscat32.dll. MSCAT32 is completely benign: Windows uses mscat32.dll to create Microsoft Cabinet .cab files, which are similar to .zip archive files. We’ve named this aide-du-vol Trojan-PWS-Cashcab (though some of our competitors call it Kykymber).

As a result of the modifications, the keylogger component loads whenever any program initializes the modified DirectX driver file. Fortunately, it also loads when you run the DirectX Diagnostics program included with DirectX, DxDiag (click Start, Run, then type dxdiag and click OK to start it up). That’s also the easiest way to determine if your PC is infected.

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Fake Amazon.com Order Emails Bring a Trojany “Friend”

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An ongoing campaign where malware distributors use email spam to deliver dangerous programs to unwitting victims has begun to change its tune, switching the scam to incorporate different brands. In the latest scam, the message appears to be an order confirmation from Amazon.com for the purchase of an expensive consumer electronics item, or a contract (spelled, tellingly, “conract“) for expensive home improvement work, purportedly to be done on the recipient’s home.

A few weeks ago, the emails switched from a “shipping confirmation” hook to one which claims the contents of the attachment include a code worth $50 on Apple’s iTunes online store.

The spam messages for several months have included a .Zip compressed attachment. The file inside the .Zip, which looks like a Microsoft Word document, is a malicious program we classify to the definition Trojan-Downloader-Tacticlol.

An extremely dangerous downloader, the Web sites and domains from which Tacticlol (aka Oficla or Sasfis) retrieves its payloads have been remaining online longer than normal. Typically the download site is shut down within a few days, effectively neutralizing the downloader and preventing it from retrieving anything. Recent variants, however, have use Web domains that remain online for weeks or even months.

Malicious sites that remain active only increase the danger that someone who inadvertently opens the attachment a few weeks after the message arrives will still infect their computer.

In addition, the payloads delivered by the download site Tacticlol contacts are being rotated as the days go on. In the initial infection period, within about 36 hours after the spam messages arrive, the download sites deliver a number of different payloads, including the Trojan-Backdoor-Zbot keylogger, the Trojan-Pushu (aka Pushdo) spam bot, and rogue antivirus installers. After a week, the payloads switch to the installers for botnets, which zombify the infected machines and turn them into longer-term hacker workhorses. Recent payloads have included a “dead man switch” which can render the infected computer unbootable.

I’ll discuss the ramifications of opening attachments such as these in an upcoming blog post. Nevertheless, it should be second nature that you avoid opening any attachment that arrives through email unless you can confirm — by telephone, or some other method — that the attached document is legitimate and was deliberately sent to you. Also, train yourself to avoid opening any attachment with an .exe file extension, regardless of its appearance or origin.wordpress blog stats

Trojan Masquerades as iTunes Gift or Résumé

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If you received one or more email messages over the past week that claim to contain an attached gift certificate for the Apple iTunes store or an unsolicited résumé, you probably received the latest scam involving the Tacticlol downloader.

The iTunes-themed spam messages use the forged return address of gifts.certificate@itunes.com and read, in part, You have received an iTunes Gift Certificate in the amount of $50.00. You can find your certificate code in the attachment below. The resume messages simply say Please review my CV, Thank you! — using the abbreviation for Curriculum Vitae, the British analogue to the word résumé.

The Trojan’s ongoing campaign attempts to trick victims into opening Zip-compressed attached files, which themselves contain an executable installer. The attachments almost always use the icon of a Microsoft Word document, and we usually see the Trojan launch an instance of Word and modify the default document template (named normal.dot) in the course of the infection.

We followed this Trojan down its particular rabbit hole and discovered logs and other files that indicate that, in just one day of operation, the Trojan had infected more than 9000 computers around the world and had begun to download one of three payloads, one of which was immediately identifiable as the prolific spambot we call Trojan-Pushu (aka Pushdo or Cutwail). The other two payloads were a keylogging password stealer, and a rogue antivirus installer.

The campaign is clearly connected to the most recent spamming of something we saw a few weeks ago, in which the message (in hilariously misspelled English) claims the attachment is a recording contract of some kind, with a forged return address of what appears to be a record company. A similar campaign was waged over the past several weeks, in which the recipient was told that the document contains a new password for their Facebook account. However, the end result of opening the alleged iTunes Gift Certificate is no different than opening the Facebook document, the “Conract,” or the shipping label or invoice documents: Instant infection, with the promise of more infections to come.

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Defencelab Rogue Steals Microsoft’s Name (Again)

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When you see an online order form that bears Microsoft’s logo and the words “pay to: Microsoft Inc.,” are you any more likely to enter a credit card number into the form and click submit? That’s the psychological experiment currently being undertaken by a company that calls itself DefenceLab, which subjects unsuspecting users to its peculiar blend of fakealert with rogue antivirus.

Last year, our friends at Sunbelt wrote two very interesting blog items about DefenceLab. At the time, DefenceLab was accused of lifting content from the products and Web sites of legitimate comapnies such as Microsoft and AVG, inserting that text into their own Web site. They had stolen AVG‘s “awards” links from that company’s Web site, and posted it on their own; They were also lifting, whole cloth, copy from Microsoft’s Web site, then replacing words in the pages (like “Microsoft”) with “DefenceLab.”

Well these slugs are at it again, only this time they’ve dragged a US-based electronic payment processor into their scam. The payment processor handles the credit card transactions from victims who fall prey to the scam’s fake alert message about a nonexistent infection. Most rogues use fly-by-night processors, based overseas, who provide scant contact information, and never respond to requests for a refund. DefenceLab, however, provides would-be snake oil purchasers with both an email address and toll-free telephone number, in case of a transaction problem.

The only problem I can imagine would be if anyone actually paid perfectly good money to buy their bogus app.

The DefenceLab rogue also uses some time-honored techniques to trap victims, essentially locking nontechnical users out of their computer. Click through to the next page to see exactly how they do it; I’ll even throw in, free of charge, a simple trick that will let you prevent the program from popping up fake antivirus alerts.

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The Lessons of a ‘Love Bug’ Still Ring True

By Ian Moyse

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A decade on from the ILOVEYOU worm, what has changed—apart from ‘we’re older and (supposedly) wiser?’

We have allowed the bad in the real world to progressively infect our online world, giving criminals a way to attack victims that is more dangerous for the victim and, coincidentally, safer for the attacker. As recently as a decade ago, bank robbers had to physically enter the bank premises and overcome its defenses. Today, they simply need to be clever enough to trick you, rather than break the defenses of the bank itself.

In humanizing the Internet we have dehumanized cybercrime.

The individual computer user was, and remains, the weak link. The concept of social engineering still poses the principal online threat affecting everyone.

At last week’s Infosecurity Europe show in the UK, I spoke about the latest threats, and how they clash with the realities of the Internet and the Web 2.0 world we live in today. Attendees who spoke to me afterward, many of whom provide support and IT services to business of all sizes, told me they live with these threats every day.

I asked the people watching my talk who thinks malware is still as much of a threat as it ever was, and the sea of hands that shot up spoke volumes: Ten years on, we face the same problem on an increasingly large scale. The attackers however have gotten smarter, and more malicious. We have seen more malware in the last 18 months than the last 18 years combined — and the attacks which deliver that malware to victims are equally creative, ingenious, and devious.

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Getting a “Conract” Doesn’t Make You a Rock Star

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If you’re a rock-and-roll star, anticipating the imminent arrival of a new recording contract from your lawyer, you can stop reading this post. If you’re not, I’m sorry to be the one to tell you, it was not your hours of practice playing Rock Band, or singing in the shower, that attracted the attention of the music industry. A spammed message, supposedly from a record company, which claims to have a contract attached, is (surprise!) malicious.

The contract, in this case, is no contract at all, but a Trojan that can brick your computer if you run the file inside the Zip archive attached to the message.

We’ve been watching our favorite spam-propagated malware, Trojan-Downloader-Tacticlol (aka Oficla, Sasfis, Fregee, or Losabel). This is its new, extra stupid come-on of the moment. The message appears to come from Rock Out Records and says, in part:

“We have prepared a contract and added the paragraphs that you wanted to see in it. Our lawyers made alterations on the last page. If you agree with all the provisions we are ready to make the payment on Friday for the first consignment. We are enclosing the file with the prepared contract.”

In our tests of the Trojan, it pulls down a number of malicious payloads, some of which modify key Windows files responsible for the operation of the computer. As a consequence of the infection, your computer may not be able to boot up, instead leaving you stuck with a blue screen of despair.

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Cloud Defs Limit the Damage of a False Positive

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Credit: The Ricky Gervais ShowIf you’re a customer or an employee of McAfee, chances are, you’re having a rough week. The company published a false positive, or FP, in its antivirus definitions that went out to customers a few days ago. The FP resulted in some computers going into a loop where the antivirus engine misidentified a key component of the Windows operating system as malicious, Windows replaced the quarantined file, and then the McAfee engine removed it again.

I really feel badly both for McAfee’s customers as well as their researchers. The customers certainly didn’t deserve or want their protection to go haywire. Security firms that make antimalware programs, like Webroot and McAfee do, confront the risk of publishing false positives every day. I don’t think there’s a single company that doesn’t strive for a zero percent false positive rate (aside from the snake oil pitchmen who sell rogue antivirus products, whose entire business model is predicated on lies and deception).

Every legitimate company in this space has had to retract some definition set at some point because it misidentifies or removes the wrong thing. We’ve done it, too; It’s nothing to be proud of, but it’s the reality of the situation in which anti-malware researchers work. The malware creators do their best to make this task as difficult as possible. We also know that every minute longer it takes to work on an updated definition, is another minute where our customers roam the Web unprotected from the dangers that lurk around virtually every corner. In the rush to press forward, we sometimes make mistakes. And as a result of those mistakes, we’ve made some improvements over time: Our desktop Webroot Antivirus product can’t, for example, accidentally quarantine some of the key system files Windows needs just to remain operational, as long as those system files remain unmodified by malware.

What happened with McAfee has been the subject of a lot of water-cooler discussion here, too. One of the bright points that has come out of the internal conversations I’ve shared with some of my colleagues is this: Putting the definitions into the cloud, instead of letting them reside on the “endpoint” (the desktop computer running the antivirus software) has a clear advantage in cases like this. If a definition hosted in the cloud goes horribly, horribly wrong, we can pull that definition from circulation immediately, thereby limiting the scope of the damage, and hopefully containing it to the small number of users who happen to be in the unlucky position to be first to use a defective definition set.

Another point that someone made concerned the Webroot Web Security Service, which is a Web filtering service we sell to businesses as a way to protect their entire network from dangerous Web sites hosting malware-pushing exploit kits or phishing pages. Web SaaS provides a critical layer of protection from Web-based threats in the unlikely event that you might have to temporarily remove a misbehaving endpoint anti-malware product. Our Email SaaS service does the same for threats that might come through corporate mail systems. SaaS security won’t ever totally replace some sort of security app running on the computer, but it does a bang-up job keeping you safe from most threats.

When it comes to offering protection, the state of the Internet today demands a far more rapid response to threats. We need to respond immediately to new attacks, so our customers are protected the minute we discover something new. And likewise, we need to be able to pull back changes immediately, so we can limit the damage if we make mistakes. This immediacy is the benefit of keeping some security components out in the cloud, and we’re working towards a goal that protects not just the computer, but the people using that computer, the minute new threats reveal themselves. Waiting days and days for protection just isn’t an option anymore. wordpress blog stats