In today’s world, both small businesses and everyday consumers face a growing number of cyber threats. From ransomware attacks to phishing scams, hackers are becoming more sophisticated. OpenText’s 2024 Threat Hunter Perspective sheds light on what’s coming next and how to protect yourself. Whether you’re running a small business or managing personal data at home, here’s what you need to know.
Nation-states are teaming up with cybercrime gangs
Cybercrime is no longer just about lone hackers. Now, nation-states like Russia and China are working with organized cybercrime groups to launch highly targeted attacks on businesses, governments, and even individuals.
Russia has been particularly active, coordinating with groups like Killnet to attack critical infrastructure in countries supporting Ukraine.
China is focusing on its political goals in the South China Sea, often collaborating with cybercrime rings like Storm-0558.
For SMBs: Be aware that even smaller businesses can be collateral damage in nation-state cyber wars, especially if you’re part of a critical supply chain. Strengthen your security measures to avoid becoming an easy target.
For consumers: Stay alert to potential phishing attacks or scams related to global events. Hackers often exploit moments of political tension or publicized aid efforts.
Timing is everything for hackers
One of the key insights from the report is how hackers choose the most disruptive moments to strike. Whether it’s during an election, the holiday season, a big sporting event, or a major business transaction, cybercriminals wait for the right moment to maximize damage.
For example, businesses supporting Ukraine saw a significant increase in attacks within 24-48 hours of announcing aid. This shows that hackers pay attention to the news—and use it to time their attacks for maximum chaos.
For SMBs: Be especially vigilant during peak business times or important events, like product launches, financial closings, or holiday seasons. These are moments when your business may be more vulnerable due to distractions or heavy workloads.
For consumers: During holidays or big events (like the Super Bowl or Black Friday), be cautious of unexpected emails, texts, or promotions. Scammers love to take advantage of busy times to trick people into clicking malicious links.
Top cyber threats you need to know about in 2024
The OpenText report highlights some of the most dangerous cyber threats we’ll be facing this year. Whether you run a small business or manage your own personal data, these threats are ones to watch out for:
Killnet and Storm0558 (nation-state-linked groups)
Akiraand Black Basta (ransomware gangs targeting businesses of all sizes)
These groups are known for launching ransomware attacks, where they lock down your systems or steal data, demanding a hefty ransom to get it back.
For SMBs: Invest in ransomware prevention and always back up your data. Having regular backups means you can recover without having to pay a ransom.
For consumers: Keep personal backups of important files (photos, documents, etc.) on an external drive or in the cloud. That way, even if your devices get infected, you won’t lose everything.
What to expect this fall: U.S. election and beyond
With the U.S. presidential election in fall 2024, the cyber landscape is expected to get even more dangerous. Cybercriminals and nation-states alike will likely target key services and use misinformation to influence the public.
In addition, the report predicts an increase in attacks on critical infrastructure—things like power grids, water systems, and hospitals—throughout 2024, as part of the growing cyber arms race.
For SMBs: Be prepared for increased cyber activity around major political events, as hackers may use the chaos to launch broader attacks. Ensure your cybersecurity measures are updated and your employees are trained to spot phishing attempts.
For consumers: Be skeptical of political content online, especially as we approach the election. Deepfake videos and fake news are expected to rise, making it harder to tell fact from fiction.
AI: Both a help and a threat
AI is playing a bigger role in cybersecurity, but it’s also giving hackers new tools. Cybercriminals are using AI to create more convincing scams, such as deepfake videos and phishing emails that are harder to detect. But at the same time, AI can help businesses defend themselves by detecting threats faster and automating security responses.
For SMBs: AI tools can help boost your cybersecurity efforts by automating threat detection, but remember that AI is not a fix-all solution. Human oversight is still crucial to ensure your defenses are robust.
For consumers: Be wary of AI-driven scams. If you receive a message, video, or email that seems suspicious—even if it looks real—double-check before sharing any information or clicking on a link.
Practical security tips for SMBs and consumers
The report emphasizes simple yet effective security measures that can protect both businesses and individuals from cyber threats.
Keep software updated: Whether you’re running a business or just protecting personal devices, always update your software and security tools. Patches often fix vulnerabilities that hackers could exploit.
Use strong, unique passwords: Weak or reused passwords are an easy way in for cybercriminals. Use a password manager to create and store strong passwords.
Enable two-factor authentication (MFA): For added protection, enable two-factor authentication on your accounts. This ensures that even if a hacker gets your password, they can’t access your account without a second step.
Train employees on security basics: If you run a business, make sure your team is aware of common threats like phishing emails and knows how to report suspicious activity.
For SMBs: Consider a cybersecurity audit to identify any weaknesses in your system, and make sure your backup plans are up to date. Cyber insurance might also be worth looking into as an additional safety net.
For consumers: Keep an eye out for phishing scams, especially during high-risk times like holidays or after major news events. When in doubt, verify the source before clicking.
Webroot® once again outperformed competitors in its latest round of testing by the performance benchmarking firm PassMark for February, 2023. In taking the highest score in the category, Webroot beat out competitors including BitDefender™, McAfee®, Norton, and ESET® security products.
PassMark® Software Party, Ltd. specializes in “the development of high quality performance benchmarking solutions as well as providing expert independent IT consultancy services to clients ranging from government organizations to major IT heavyweights.”
For this report, the company conducted objective testing of nine endpoint security products, including Webroot® SecureAnywhere Internet Security with Antivirus. Tests measured efficacy and performance in 15 categories including:
Scan Time
Scheduled scan time
Installation size
Installation time
Registry Key added
Boot time
Use interface launch time
Chrome Launch Time
Memory Usage during System Idle
Memory Usage during Initial Scan
Browse time
File Copy, Move and Delete
File Format Conversion
File Compression and Decompression
File Write, Open and Close
The table below shows overall scores achieved by the tested products, with a score of 100 being an ideal product achieving the highest possible score in each of the selected test metrics. Antivirus products have been ranked by their overall scores:
The overall scores above are only part of the story. Here’s some additional findings:
Security scans 6x faster than average competitor
21x faster to install than average competitor
Taking up 50x less space than average competitor (on hard drive)
Uses 4 times less memory than average competitor (RAM, during system idle and initial scan)
Fastest PC boot time compared with competitors
Not only did Webroot ranked first overall, but it also did in 7 specific benchmarks:
Scheduled scan time
Installation size
Installation time
Registry Key added
Boot time
Memory Usage during Initial Scan
File Write, Open and Close
Why is this important?
Enjoying your digital life to the fullest means you can stay safe online and leverage the full power of your devices and your connections without security getting in the way. Choosing a comprehensive Internet Security solution that has little to no impact on your device’s performance helps you ensures you can work, shop, bank, play, connect, stream online without worry!
Artificial intelligence (AI) and chatbots like ChatGPT are transforming the way educators and students approach education. It’s not just college students leveraging AI to get ahead; high school and even grade school students are using AI resources for their projects and homework. Students can write essays, get math tutoring help, and even create study plans using these advanced tools.
While AI offers numerous educational benefits, it also presents challenges like cheating and plagiarism. Understandably, the use of AI has raised questions for many educators who must balance its educational value while also ensuring students do not misuse the technology. They must now address topics about academic integrity and the authenticity of student work in the context of AI’s influence.
Interestingly, 63% of teachers are incorporating ChatGPT into their instruction methods; yet, when it comes to schoolwork, 62% of teachers prohibit students from using AI. Educators are now tasked with finding ways to ensure students use these tools ethically. Implementing plagiarism checks and fostering an environment that values original thought are crucial steps in addressing this issue. Likewise, by promoting a culture of authenticity and integrity, schools can ensure that AI serves as a valuable educational tool rather than a shortcut for students.
Data security and privacy concerns
Then, there’s the security considerations with AI use in school. With the increased reliance on AI in education, safeguarding students’ data has become a critical issue. It’s essential to protect sensitive information, such as academic records and personal data, from theft, breaches, and misuse. This includes addressing emerging threats like malware and ransomware to ensure comprehensive data security. Likewise, having dark web and identity theft monitoring in place is crucial to preemptively address potential risks to student data security.
As educators and parents explore the benefits of AI tools for enhancing learning experiences, having robust security in place is essential. Comprehensive protection tools like Webroot deliver all-in-one device, privacy & identity protection to safeguard against cybercriminals and identity theft. These tools provide features such as malware protection, private browsing with VPN, and identity theft protection, which safeguard against cyber threats, protect online privacy, and monitor for unauthorized use of personal information.
By integrating robust security solutions, educators and parents can effectively mitigate risks associated with AI use while promoting a safe and trusted learning environment. This holistic approach strengthens data security measures and supports the responsible integration of AI in education.
The future of AI in education
As AI continues to evolve, its role in education will likely expand. The key to harnessing its potential lies in striking a balance between leveraging its benefits and mitigating its risks. By promoting ethical use, enhancing data security, and fostering a culture of originality, we can ensure that AI becomes a valuable asset in the educational landscape.
Ultimately, AI’s future in education will depend on collaborative efforts between educators, policymakers, technology developers, and communities. By fostering innovation and embracing AI responsibly, we can prepare students for a future where technological advancements and human creativity go hand in hand.
In recognition of its profound impact, July 16 is celebrated as Artificial Intelligence (AI) Appreciation Day. AI is one of the defining technologies of our era, and its adoption is skyrocketing. People are using AI tools like OpenAI’s ChatGPT and Microsoft Copilot for a wide range of personal applications. Indeed, AI is integrated into various aspects of our daily lives — from AI-powered apps that assist with language translation and personal finance management to tools that help with creative writing and music composition.
However, with the rapid growth of AI comes the pressing need to maintain privacy in our tech-driven world. As these intelligent systems become more capable and ubiquitous, they also collect vast amounts of data. Staying informed about the privacy practices of the AI tools you use and taking proactive steps to safeguard your information is crucial in navigating this new digital landscape.
Here are some tips to help you keep your data private in our AI-enabled era:
Understand the technology Imagine stepping into a futuristic world where robots and computers are your helpful companions. That’s our world today with AI! But as with any new tech, it’s crucial to know how it works. AI is evolving fast, so take some time to understand the basics. Knowing how AI algorithms function and the specific types of data they use is key to understanding how these systems make decisions.
Know the vendor’s privacy practices Think of using an AI tool like choosing a new roommate. You wouldn’t want to live with someone who’s careless with your belongings, right? The same goes for your data privacy. Before you start using any AI tool, look into how the company handles your information. Are they safeguarding it, or selling it off to the highest bidder? A little research can help you find AI tools that respect your privacy.
Avoid inputting private data Avoid sharing sensitive information like your address and phone number when interacting with AI tools. While it’s important to be cautious, remember that certain types of private data, such as preferences or non-sensitive information, can be safely shared with AI. Just as you wouldn’t divulge all your secrets to a new acquaintance, exercise discretion in what you share to ensure your privacy remains protected.
Use strong passwords Think of your passwords as the locks on your doors. Weak locks are easy to pick, while strong ones keep intruders out. Create strong, unique passwords for your accounts, and use a reputable password manager like Webroot to keep track of them. This way, you won’t have to remember each one, and you can rest easy knowing your accounts are secure.
Keep software up-to-date Imagine driving a car with outdated brakes — scary, right? Using outdated software is just as risky. Keep your AI-powered devices and services up-to-date. Software updates often include security patches and bug fixes that keep your data safe and your devices running smoothly.
Protect your devices Your devices are like digital treasure chests, full of valuable information. Unfortunately, they’re also targets for cyber-attacks. AI-powered cyber threats are common and can wreak havoc on your systems. So strong antivirus protection is essential. Invest in a powerful solution like Webroot to keep the bad guys out and your devices safe.
Use two-factor authentication Think of two-factor authentication (2FA) as a double lock on your front door. It adds an extra layer of security by requiring a second form of verification, like a text message or an app notification, along with your password. Enabling 2FA on your accounts makes it much harder for someone to break in, even if they know your password.
By following these tips, you can enjoy the wonders of AI without sacrificing your privacy. Stay informed, stay cautious, and stay protected! The future is bright with AI — just make sure you’re navigating it safely.
If you’re using cyber security software from Kaspersky Lab, Inc, you will need to find an alternative solution soon. On June 20, 2024, the U.S. Department of Commerce banned software from the Russian-owned company, saying it posed an unacceptable risk to national security.
Citing the Russian government’s offensive cyber capabilities and its capacity to influence Kaspersky’s operations, Commerce Department regulators are strongly encouraging individuals and businesses that use Kaspersky products and services to transition to new vendors to limit potential exposure of personal or sensitive data.
While customers won’t face legal penalties for continuing to use the software, federal regulators caution that users will assume any risks associated with a breach.
The only good news is that current users of Kaspersky software are being given several months to transition to alternative cyber security products — until 12:00 AM EDT on September 29, 2024.
Factors to consider when evaluating antivirus software
So how do you go about evaluating and selecting antivirus software?
Once you’ve looked around and realized that a free solution won’t provide the protection you need, you’ll want to consider protecting yourself with software from one of the well-established industry leaders in this space. Here’s what a best-in-class provider like Webroot® has to offer:
Regular definition updates – In the age of polymorphic malware and zero-day phishing attacks, any software with regular, cloud-initiated definition updates is out of date by the time it’s installed on your computer.
Refined malware detection – The threat landscape in the field of cybersecurity is always evolving. You need a multi-layered approach to malware protection.
Designated threat research team – While AI is increasingly important in the field of internet security, there’s still no substitute for a team of trained professionals to sift through the data and identify the latest cyber threats.
Customer service – You’ll want to rely on team of threat researchers with award-winning support available 24/7.
Reliable and reputable – The number of cyber security companies and products has exploded in recent years. But you should give greater weight to one of the well-established market leaders in this space. Webroot, for example, was founded in 1997 in Boulder, CO. The brand is now part of OpenText, a global leader in Enterprise Information Management.
Resources to help you choose the right antivirus
Personal or business: Business requirements (think networks, fleets of computers, and downtime risks) are different than those of an individual trying to protect their laptop and mobile device. Webroot has products tailored to both business and personal use.
Need help choosing? Evaluating security solutions and matching them to your needs can be daunting. Consider using Webroot’s self-guided tools to help you pick a personal or business product.
Each June, the online safety community observes Internet Safety Month as a time to reflect on our digital habits and ensure we’re taking the best precautions to stay safe online. It serves as a reminder for everyone—parents, teachers, and kids alike—to be mindful of our online activities and to take steps to protect ourselves.
Why is it important?
As summer approaches and we all pursue a bit more leisure time—that typically includes more screen time—it’s important to understand the risks and safeguard our digital well-being. While the Internet offers us countless opportunities, it also comes with risks that we must be aware of:
This makes Internet Safety Month the perfect time to review our digital habits and ensure that we are doing everything we can to stay safe.
7 tips to keep your online experience secure
Malware is malicious software designed to harm your computer or steal your personal information. It can infect your device through malicious downloads, phishing emails, or compromised websites, leading to potential loss of access to your computer, data, photos, and other valuable files.
How to protect it Install reputable antivirus software like Webroot on all your devices and keep it updated. Regularly scan your devices for malware and avoid clicking on suspicious links or downloading unknown files.
2. Be skeptical of offers that appear too good to be true If an offer seems too good to be true, it probably is. Scammers often use enticing offers or promotions to lure victims into sharing personal information or clicking on malicious links. These can lead to financial loss, identity theft, or installation of malware.
How to protect it If an offer seems too good to be true, it probably is. Research the company or website before pursuing an offer or providing any personal information.
3. Monitor your identity for fraud activity
Identity theft happens when someone swipes your personal information to commit fraud or other crimes. This can wreak havoc on your finances, tank your credit score, and bring about a host of other serious consequences.
How to protect it Consider using an identity protection service like Webroot Premium that monitors your personal information for signs of unauthorized use. Review your bank and credit card statements regularly for any unauthorized transactions.
4. Ensure your online privacy with a VPN Without proper protection, your sensitive information—like passwords and credit card details—can be easily intercepted by cybercriminals while browsing. Surfing the web and using public Wi-Fi networks often lack security, giving hackers a prime opportunity to snatch your data.
How to protect it Use a Virtual Private Network (VPN) when connecting to the internet. A VPN encrypts your internet traffic, making it unreadable to hackers. Choose a reputable VPN service and enable it whenever you connect to the internet.
5. Avoid clicking on links from unknown sources Clicking on links in emails, text messages, or social media from unknown or suspicious sources can expose you to phishing attacks or malware. These seemingly harmless clicks can quickly compromise your security and personal information.
How to protect it Verify the sender’s identity before clicking on any links. Hover over links to see the actual URL before clicking. If you’re unsure about a link, type the company’s name directly into your browser instead.
6. Avoid malicious websites Malicious websites are crafted to deceive you into downloading malware or revealing sensitive information. Visiting these sites can expose your device to viruses, phishing attempts, and other online threats, putting your security at risk.
How to protect it Install a web threat protection tool or browser extension that can block access to malicious websites. Products like Webroot Internet Security Plus and Webroot AntiVirus make it easy to avoid threatening websites with secure web browsing on your desktop, laptop, tablet, or mobile phone.
7. Keep your passwords safe
Weak or reused passwords can easily be guessed or cracked by attackers, compromising your online accounts. But keeping track of all your unique passwords can be difficult if you don’t have them stored securely in a password manager. If one account is compromised, attackers can gain access to your other accounts, potentially leading to identity theft or financial loss.
How to protect your passwords Use a password manager to create and store strong, unique passwords for each of your online accounts. A password manager encrypts your passwords and helps you automatically fill them in on websites, reducing the risk of phishing attacks and password theft.
Take action now
As we celebrate Internet Safety Month, take a moment to review your current online habits and security measures. Are you doing everything you can to protect yourself and your family? If not, now is the perfect time to make some changes. By following these tips, you can enjoy a safer and more secure online experience.
Remember, Internet Safety Month is not just about protecting yourself—it’s also about spreading awareness and educating others.
Congratulations, graduates! As you gear up for life after high school or college, you’re stepping into a world of exciting firsts—new jobs, new homes, and new adventures. There’s one first you might not have considered: your first identity protection plan.
Why is identity protection important? Let’s dive in.
Why protecting your identity matters
Imagine this: you’re building your credit score, applying for a credit card, or renting your first apartment. These milestones are crucial, but they also make you a prime target for identity theft and fraud. Your credit score is your financial fingerprint—it impacts job opportunities, apartment rentals, and even car loans. Protecting your identity from fraud is key to a smooth transition into adulthood.
Plus, as you start crafting resumes and portfolios for your dream job, your devices become treasure troves of personal information. Losing them to cyber threats can compromise your future. This is where identity and virus protection step in.
Understanding the risks
Identity theft and fraud pose significant risks, especially for new graduates entering the world of financial independence. As you start using credit cards or taking out loans, you become a prime target for cybercriminals looking to exploit your personal information. If your identity is stolen, it can wreak havoc on your credit history and financial well-being.
But it’s not just about identity theft. Your personal devices—laptops, smartphones, and tablets—hold a wealth of sensitive information that cybercriminals target through malware, ransomware, and other cyber threats. From important resumes and portfolios to personal documents, your digital footprint needs robust protection.
Safeguarding against identity theft and cyber threats
To protect yourself against these digital risks, consider adopting the following technology approaches:
Protecting your identity and personal information is essential as you embark on your journey into adulthood and financial independence. By incorporating these technology solutions into your digital habits, you can significantly reduce the risk of identity theft, fraud, and cyberattacks.
Choosing the right protection
Now, let’s talk about finding the right protection for you. Do you have multiple devices that need safeguarding? Are you protecting just yourself, or your family too? These are the questions that will guide your choice.
Enter Webroot. Webroot can help you navigate the complex world of identity, privacy, and virus protection. With a range of options, you can select the level of security that fits your lifestyle and needs. Worried about credit fraud? Interested in keeping your devices secure? Webroot has you covered.
Ready to make your first smart adulting decision? Explore Webroot’s protection plans and secure your future today.
As we navigate through 2024, the cyber threat landscape continues to evolve, bringing new challenges for both businesses and individual consumers. The latest OpenText Threat Report provides insight into these changes, offering vital insights that help us prepare and protect ourselves against emerging threats. Here’s what you need to know:
The resilience of ransomware
Ransomware remains a formidable adversary, with groups like LockBit demonstrating an uncanny ability to bounce back even after significant law enforcement actions. Despite a recent crackdown that saw authorities dismantle its infrastructure, LockBit swiftly resumed operations, even taunting law enforcement agencies in the process. This adaptability highlights how resourceful ransomware groups have become, enabling them to evade detection and persistently challenge defenders.
For businesses, this means implementing a comprehensive incident response plan that includes secure, immutable backups and regular testing to ensure rapid recovery in the event of an attack. Consumers should also take measures like frequently backing up their data to an external drive or cloud solution. This resilience requires ongoing vigilance and robust security measures for everyone involved.
Malware infections on the rise
For the first time in years, malware infection rates are rising among both businesses and consumers. The uptick is primarily attributed to attackers leveraging advanced tools like generative artificial intelligence (AI), which helps them craft malware that’s more sophisticated and adaptive. Malware variants are becoming more difficult to detect, and infection methods are increasingly creative, such as using enticing email attachments or redirecting users to malicious sites via QR codes.
This new wave of malware infections serves as a stark reminder for businesses and individuals to strengthen their cyber defenses. Keep all devices updated with the latest security patches, and use reputable antivirus solutions that can block suspicious downloads and identify malicious software. Additionally, be wary of unexpected attachments or links and avoid clicking on anything that looks suspicious.
Phishing gets personal
Phishing attacks are becoming more sophisticated, thanks to tools like generative AI, which enable attackers to personalize their campaigns for maximum impact. What was once a clear distinction between mass phishing emails and more targeted spear-phishing attempts is now blurring, making it harder to distinguish between the two. Attackers can craft convincing emails that mimic legitimate brands, logos, and domains to trick unsuspecting victims into providing sensitive information or clicking malicious links.
For both businesses and consumers, this trend emphasizes the need for increased vigilance and cybersecurity awareness. Educate yourself on common phishing tactics and train employees to recognize fraudulent emails. Multi-factor authentication (MFA) can add a vital layer of protection, and carefully inspect email addresses and links before taking any action.
The critical role of cyber resilience
The report underscores the importance of adopting a multi-layered defense strategy to mitigate the impact of these evolving threats. Cyber resilience involves proactive measures to prevent attacks while also ensuring you can quickly recover if a breach occurs. For businesses, this means implementing strong antivirus software, endpoint protection solutions, and regular software updates. For consumers, being alert to suspicious emails, using secure passwords, and frequently backing up data is crucial.
A multi-layered approach integrates different layers of defense, making it much harder for an attacker to compromise all systems simultaneously. Combine antivirus tools with DNS protection, endpoint monitoring, and user training for comprehensive protection.
Regional disparities in cyber threats
Geographical factors significantly influence the prevalence and nature of cyber threats. The report identifies regions like Asia, Africa, and South America facing higher infection rates than North America and Europe, partly due to differing economic conditions, cybersecurity maturity, and regulatory environments. Malware campaigns are often tailored to exploit regional nuances, such as the availability of local payment methods or common software vulnerabilities.
Businesses operating globally should adapt their cybersecurity strategies to account for these disparities, ensuring protections are tailored to local risks. Similarly, consumers should stay updated on the regional trends to better prepare for prevalent scams and threats in their area.
Industry-specific risks
This chart shows the percentage of businesses in each industry that encountered at least one malware infection over the past year
Specific industries like manufacturing, education, and healthcare are frequently targeted due to the valuable data they hold and the potential disruption caused by successful attacks. Manufacturing is particularly vulnerable to ransomware due to the high cost of production stoppages, which can prompt quicker ransom payments. Educational institutions, on the other hand, often have limited cybersecurity budgets, leaving them vulnerable to malware and phishing attacks that can compromise student and faculty data.
While businesses in these industries must enhance their cyber defenses and train staff accordingly, consumers should also be aware of how these attacks could indirectly impact them. For instance, a ransomware attack on a healthcare provider could lead to data breaches exposing patient information.
Recommendations for enhancing cybersecurity
The 2024 OpenText Threat Perspective serves as a crucial resource, offering insights that are essential for both businesses and consumers aiming to navigate the complexities of today’s cyber threat landscape. By understanding these threats and implementing a multi-layered defense strategy, we can significantly enhance our collective cyber resilience.
From 2018 to 2023, healthcare data breaches have increased by 93 percent. And ransomware attacks have grown by 278 percent over the same period. Healthcare organizations can’t afford to let preventable breaches slip by. Globally, the average cost of a healthcare data breach has reached $10.93 million.
The situation for healthcare organizations may seem bleak. But there is hope. Focus on layering your security posture to focus on threat prevention, protection, and recovery.
Check out three healthcare organizations that are strengthening their cyber resilience with layered security tools.
1. Memorial Hermann balances user experience with encryption
Email encryption keeps sensitive medical data safe and organizations compliant. Unfortunately, providers will skip it if the encryption tool is difficult to use. Memorial Hermann ran into this exact issue.
Juggling compliance requirements with productivity needs, the organization worried about the user experience for email encryption. Webroot™ Email Encryption powered by Zix™ provides the solution. Nearly 75 percent of Memorial Hermann’s encrypted emails go to customers who share Webroot. Now more than 1,750 outside organizations can access encrypted email right from their inbox, with no extra steps or passwords.
2. Allergy, Asthma and Sinus Center safeguards email
The center needed to protect electronic medical records (EMR). But its old software solution required technical oversight that was difficult to manage.
Webroot™ Email Threat Protection by OpenText™ gives the healthcare organization an easy way to keep EMR secure. OpenText’s in-house research team is continually monitoring new and emerging threats to ensure the center’s threat protection is always up to date. With high-quality protection and a low-maintenance design, the IT team can focus on other projects. When patient data is at stake, the center knows it can trust Webroot.
3. Radiology Associates avoid downtime with fast recovery
Radiologists need to read and interpret patient reports so they can quickly share them with doctors. Their patients’ health can’t afford for them to have downtime.
After an unexpected server crash corrupted its database, Radiology Associates needed a way to avoid workflow interruptions. Carbonite™ Recover by OpenText™ helps the organization get back to business quickly in the event of a data breach or natural disaster. Plus, the price of the solution and ease of use gave Radiology Associates good reasons to choose our solution.
As ransomware becomes more sophisticated and data breaches occur more frequently, healthcare organizations must stay vigilant. Strong cyber resilience should be a priority so that you can protect patient privacy and maintain trust within the healthcare industry.
And you don’t have to do it alone. We’re ready to help out as your trusted cybersecurity partner. Together, we can prevent data breaches, protect sensitive data, and help you recover when disaster strikes.
Contact us to learn more about our cybersecurity solutions.
Read more about cyber attacks in the healthcare sector:
Ransomware attacks are targeting healthcare organizations more frequently. The number of costly cyberattacks on US hospitals has doubled. So how do you prevent these attacks? Keep reading to learn five ways you can strengthen security at your organization. But first, let’s find out what’s at stake.
Why healthcare needs better cybersecurity
Healthcare organizations are especially vulnerable to data breaches because of how much data they hold. And when a breach happens, it creates financial burdens and affects regulatory compliance. On average, the cost of a healthcare data breach globally is $10.93 million. Noncompliance not only incurs more costs but also hurts patient trust. Once that trust is lost, it’s difficult to regain it, which can impact your business and standing within the industry.
Adopting a layered security approach will help your organization prevent these attacks. Here are five ways to strengthen your cybersecurity:
1. Use preventive security technology
Prevention, as the saying goes, prevention is better than the cure. With the right systems and the right methodology, it’s possible to detect and intercept most cyberthreats before they lead to a data breach, a loss of service, or a deterioration in patient care. Examples of prevention-layer technologies include:
Endpoint protection keeps out malicious files, scripts, URLs, and exploits via a cloud-based architecture.
Email encryption makes it hard for attackers to intercept sensitive medical data—just make sure the encryption tool is easy to manage and use.
According to Verizon, 82 percent of all breaches involve a human element. Sometimes malicious insiders create security vulnerabilities. Other times, well-intentioned employees fall victim to attacks like phishing, legitimate-looking emails that trick employees into giving attackers their credentials or other sensitive information—like patient data. In fact, 16 percent of breaches start with phishing.
When your employees receive basic cybersecurity training, they are more likely to recognize bad actors, report suspicious activity, and avoid risky behavior. You can outsource cybersecurity training or find an automated security training solution that you manage.
3. Ensure regulatory compliance
Healthcare providers are subject to strict data privacy regulations like HIPPA and GDPR. If an avoidable data breach occurs, organizations face hefty fines from state and federal authorities. The email and endpoint protection tools described above help you stay compliant with these regulations.
But sometimes a breach is out of your control. So regulators have provided guidelines for how to respond, including investigation, notification, and recovery.
4. Build business recovery plans
Adding a recovery plan to your multilayered security approach is crucial to achieving and maintaining cyber resilient healthcare. Ideally, you’ll catch most incoming threats before they become an issue. However, the recovery layer is critical when threats do get through or disasters occur.
You might think that your cloud-based applications back up and secure your data. But SaaS vendors explicitly state that data protection and backup is the customer’s responsibility of the customer. Some SaaS applications have recovery options, but they’re limited and ineffective. A separate backup system is necessary to ensure business continuity.
Reasons for implementing a solid recovery strategy include:
Re-establishing patient trust.
Avoiding disruptions to patient care.
Remaining compliant with HIPPA and GDPR requirements.
Remember, lives depend on getting your systems back up quickly. That’s why your healthcare organization needs a secure, continuously updated backup and recovery solution for local and cloud servers.
5. Monitor and improve continuously
Once you have your multilayered security approach in place, you’ll need a centralized management console to help you monitor and control all your security services. This single-pane-of-glass gives you real-time cyber intelligence and all the tools you need to protect your healthcare organization, your reputation, and your investment in digital transformation. You can also spot gaps in your approach and find ways to improve.
Conclusion
Cybersecurity can seem daunting at times. Just remember that every step you take toward cyber resilience helps you protect patient privacy and maintain your credibility within the healthcare industry. So when you’re feeling overwhelmed or stuck, remember the five ways you can strengthen your layered cybersecurity approach:
Use preventive technology like endpoint protection and email encryption.
Train your employees to recognize malicious activities like phishing.
Ensure that you’re compliant with HIPPA, GDPR, and any other regulation standards.
Retrieve your data from breaches with backup and recovery tools.
Monitor your data and improve your approach when necessary.
Read more about cyber attacks in the healthcare sector:
