Business Customer Service

Webroot Business Customers

Get sales or tech support for Webroot Business Endpoint Protection, DNS Protection, and Security Awareness Training.

If you need support for Webroot Small Business AntiVirus, click here.

Technical Support

United States:

Tel: 1-866-254-8400

Australia:

Tel: 1 800 848 307

Local: +61 2 8071 1903

United Kingdom:

Tel: +44 (0) 808 101 7260

Ireland:

Tel: 1 800 902 213

Local: +44 (0) 808 101 7260

Global Support Ticketing System:

Submit a ticket

Additional Support Resources:

AskWebroot Knowledge Base

Webroot Community and Community Knowledge Base

User Guides

Purchases and Renewals

United States:

Monday through Friday, 7:00 AM to 6:00 PM MT

Tel: 1-800-870-8102

Australia:

Tel: 1 800 013 992

Local: +61 (0) 2 8071 1900

United Kingdom:

Tel: +44 (0) 800 804 7016

Local: +44 (0) 20 3349 2398

Ireland:

Monday through Friday, 9:00 AM to 5:30 PM GMT

Tel: 1 800 303 388

Local: +353 (0) 1 630 7606

Carbonite Business Customers

Get tech support for Carbonite Business Endpoint and Carbonite Backup for Office 365.

Technical Support

Support available 24 hours a day.

North America:

Tel: 1-866-855-9555

Australia:

Tel: 1 800 751 697

Europe:

Tel: +44 (0) 800 014 8966

Singapore:

Tel: 1 800 852 3977

Global Support:

Ticketing System (Requires Carbonite Login)

Submit a ticket

Email Support

Office 365 Backup: office365backup@carbonite.com

Carbonite Endpoint: endpointsupport@carbonite.com

Additional Support Resources:

Carbonite Knowledge Base

User Guides